Gettel Toyota of Lakewood - Service Center

A very pleasent experience Serviceman, Jeffery Kilduff met me , he was friendly and courteous to me He went over the pricing and what service was needed for 60,000 miles H Serviceman, Jeffery Kilduff met me , he was friendly and courteous to me He went over the pricing and what service was needed for 60,000 miles He checked for recalls Mr Kilduff let me know when my car was complete , he went over the service I had done and he had my car washed It was a pleasant experience More

did not do the service i requested I brought in the Prius for overheating,charged about $450 for service. . I told them I have leak in the rear left tire, and requested to have my wheel I brought in the Prius for overheating,charged about $450 for service. . I told them I have leak in the rear left tire, and requested to have my wheel rim and wheels cleaned and have the tire reinstalled. They did not do it and was told tire was OK. Tried to sell me 4 tires even after I told them I am trading in for Prius prime due to arrive anytime. Now I am changing my mind ,to buy Chevy bolt. By the way the tire is still leaking,have to take someplace else to get it done. Good luck guys. More

horrible customer service I have an appointment at 9:20 and took them more than 2 hours to oil change and rotate tires. Employees no friendly at all! My last name is spell I have an appointment at 9:20 and took them more than 2 hours to oil change and rotate tires. Employees no friendly at all! My last name is spelled wrong and I ask for them to fix it and they didn't ! More

I find that Ryan Sherman is excellent in the Service Dept. As I said above, Ryan wants to be sure that the work done is done properly and the customer is satisfied! I have found this to be true whenever I have As I said above, Ryan wants to be sure that the work done is done properly and the customer is satisfied! I have found this to be true whenever I have been in for servicing my car. This time my dash board was replaced as it was very sticky and nasty, especially when the weather was hot. I did have to wait several months before the dashboard was delivered to the dealership/ More

Amazing experience Quick and easy but that's always the case! I came in for my 20,000 mile service & I forgot to make an appointment but sweet ol' Ryan made sure that he Quick and easy but that's always the case! I came in for my 20,000 mile service & I forgot to make an appointment but sweet ol' Ryan made sure that he would try to get me in and out at a reasonable time & he succeeded! Thanks Ryan! More

Rotation of tires I had my tires rotated in a timely manner, With excellent & friendly customer Interaction&service with Freddy. I was out in an hour, as promised. I had my tires rotated in a timely manner, With excellent & friendly customer Interaction&service with Freddy. I was out in an hour, as promised. More

Service Excellence I have all three of my Toyota vehicles serviced at Toyota of Lakewood for one reason-Russ Persad! Russ is an experienced and extremely competent Assis I have all three of my Toyota vehicles serviced at Toyota of Lakewood for one reason-Russ Persad! Russ is an experienced and extremely competent Assistant Service Manager. He has earned my complete trust and confidence. More

Customer service review I work out of state. I needed my truck serviced and one of the associates, Jennifer handled my service issues. I generally do not do the reviews or su I work out of state. I needed my truck serviced and one of the associates, Jennifer handled my service issues. I generally do not do the reviews or survey however, Jennifer was so exceptional I feel compelled to give her recognizition for her out standing customer service and her wonderful personality. What a great gal!! Also the tech that did the work on my vehicle was awesome and did a great job! Wish I would have got his name as he needs recognizition as well. More

Tacoma warranty work Dealt with Jennifer in service. She was friendly, professional, and provided great service. I came to her after I was treated abysmally at another Toy Dealt with Jennifer in service. She was friendly, professional, and provided great service. I came to her after I was treated abysmally at another Toyota dealership fo rwarranty work on my Tacoma. Brian was the tech that fixed my truck. He did the job fast, and he did the job right the first time. I had no contact with andrew, but this review site makes me pick a name.... More

25K Service Service job was completed ahead of schedule. Third time Jerry Kilduff helped me on scheduled service. He gave excellent advice and explanation of se Service job was completed ahead of schedule. Third time Jerry Kilduff helped me on scheduled service. He gave excellent advice and explanation of service items. Made my 50 mile trip from Tampa worthwhile. Thanks! More