Gettel Toyota of Lakewood - Service Center

i hope jerry stays as long i am around he knows a ton about i have a saint pkg so i get free maintenance on most things the rep ideal with is jerry knows a ton about cars and we have good relationship on my i have a saint pkg so i get free maintenance on most things the rep ideal with is jerry knows a ton about cars and we have good relationship on my part. last time needed to be on road and he made sure was out on time . explains all options and then yes not argue when i say no. charlie More

Brake light We were told few hundreds dollars to fix,first fix the light when on again after few days , took it back and was told the put the wrong part and they We were told few hundreds dollars to fix,first fix the light when on again after few days , took it back and was told the put the wrong part and they have to order the part and also found a leak so we have to get that done couple days later brought it back because we found a leaked spot on our driveway we dont live here full time , came back few days of driving the brake light is on again.Wrote a letter when they asked my experienced with them never heard an apology to fix my problems More

Excellent Service Service writer handled my car needs is a very professional way. Service Writer was very friendly and took the time to help me with the problem with my Service writer handled my car needs is a very professional way. Service Writer was very friendly and took the time to help me with the problem with my car. More

Quick service Had a service truck with a dead battery in the morning. Called service dept and Jimmy was awesome. Told me to have the truck brought in and he would Had a service truck with a dead battery in the morning. Called service dept and Jimmy was awesome. Told me to have the truck brought in and he would get us in and out to get guy back on road. Great service!!! More

Great service We had great service no problems short wait the service writer Jennifer was very helpful friendly I would definitely come back there and have my car s We had great service no problems short wait the service writer Jennifer was very helpful friendly I would definitely come back there and have my car serviced anytime More

Routine service of new car I did not have an appointment. The service that I received was prompt, courteous and professional! Russ Persad handled my car service as if it was h I did not have an appointment. The service that I received was prompt, courteous and professional! Russ Persad handled my car service as if it was his own! Couldn't ask for better service! Thanks, Tom Reemelin More

Knowledgeable and Informative Service without Sales Pressure Russ reviewed a list of things that needed to be completed but I was never pressured to complete them. We prioritized the items by importance and tac Russ reviewed a list of things that needed to be completed but I was never pressured to complete them. We prioritized the items by importance and tackled them one at a time. As I prepare to store my car for the summer Russ was very informative/helpful with what I should do. Thank you Russ for being who you are (honest, knowledgeable, concerning, informative and friendly). More

6 month service I had my 2016 RAV4 serviced by Russ. He was so nice and went above and beyond to take of me. He had my car washed and vacuumed when he called me to hi I had my 2016 RAV4 serviced by Russ. He was so nice and went above and beyond to take of me. He had my car washed and vacuumed when he called me to his desk. I was shocked that it was ready in under 45 min. I will definitely make my appointments with him in the future. Thank you Russ!!! More

6 month service 2017 Camry... 6 month service was professionally done by the service writer, Jimmy, who happens to b an asst. Service Mgr...And the service department 2017 Camry... 6 month service was professionally done by the service writer, Jimmy, who happens to b an asst. Service Mgr...And the service department..Timely..45 minutes n I was out. Have have experienced this same type of service over the 1 1/2 years that my wife and I have been bringing our Toyota vehicles into Gettel of Lakewood. More

A great service experience at Lakewood Toyota, Florida. Jerry, the service director and staff were so helpful and really knew what my care needed today. I plan to take a trip out of state soon. Now I feel v Jerry, the service director and staff were so helpful and really knew what my care needed today. I plan to take a trip out of state soon. Now I feel very reassured that my care is safe and ready, for a road trip. Sincerely, Katie M. Bille from Bradenton, Florida. More