Gettel Toyota of Lakewood - Service Center

Efficient Service Recently had the 50,000 mile service completed on my 2014 Camry Hybrid. The dealership completed the service in less than an hour. The service writer Recently had the 50,000 mile service completed on my 2014 Camry Hybrid. The dealership completed the service in less than an hour. The service writer went over the work performed, and I was happy with my vehicle and service rendered. Since shifting service on my car to Gettel Toyota of Lakewood, I have been impressed with the professionalism and competence of everyone at this dealership. More

Hilander Service Met right away in the service drive, service people are all extremely pleasant and polite. I always wait for my car and waiting area is large and very Met right away in the service drive, service people are all extremely pleasant and polite. I always wait for my car and waiting area is large and very comfortable. TV's in the area. Also saw, but did not use, area with computers. Free WiFi easy to access on phone. Real coffee! Snacks too. Have always been very pleased with professionalism of service personnel. More

Best delearship service department ever! Jacob Burgh was extremely, helpful and knowledgeable. I have dealt with many car delearships and these people are the best I have encountered. This Jacob Burgh was extremely, helpful and knowledgeable. I have dealt with many car delearships and these people are the best I have encountered. This was my second visit in this service department since I purchased my truck there and both experiences were favorable. More

Customer Retention The "Sales Staff" generates the customer but the Service Department and Service Writers are what retains them. That is why my business stays right her The "Sales Staff" generates the customer but the Service Department and Service Writers are what retains them. That is why my business stays right here at Gettel Toyota of Lakewood Ranch! Refreshing and a remarkable experience always in providing the best Toyota Care! Thanks Jim Hoy and all that have provided such a amazing customer experience!!! More

Quick Service and painless process My service was quick and easy. I was met at driveup by service department representative who checked off my arrival and greeted me. Russ Persad Asst S My service was quick and easy. I was met at driveup by service department representative who checked off my arrival and greeted me. Russ Persad Asst Service Manager was friendly and quick. He checked records on car, reviewed under hood and did write up in just few minutes and delivered as scheduled with car wash. I am regular at Gettel but this was by far the quickest turn around. Thank you! The greeting, summary of service, fast checkout, and phone call to say car was ready were professional and appreciated. More

Appreciate Great Customer Service Russ Persad, Assistant Service Manager cares about customers! I appreciate his professionalism and service attitude. Russ is consistent and does wha Russ Persad, Assistant Service Manager cares about customers! I appreciate his professionalism and service attitude. Russ is consistent and does what he says he will do! More

Horrible Service and treatment of customers I have called this dealership everyday for a week to schedule an appointment for fixing the broken part of the "certified" car I purchased from them. I have called this dealership everyday for a week to schedule an appointment for fixing the broken part of the "certified" car I purchased from them. Not only they sold me a car with a problem, they caused another problem when I took the car to them to fix. And now they don't event return my calls to schedule an appointment. Utterly frustrating! More

oil change and Tire pressure Russy Pasard is always on point with service and always aim to please and keep me happy. I will send anybidy to Russ Pasard. He is the best Russy Pasard is always on point with service and always aim to please and keep me happy. I will send anybidy to Russ Pasard. He is the best More

Great Mintenace Maintenace via Freddy Meyer has been excellent. though our permanent residence is another state we wait until we're in.FL to have our toyota serviced Maintenace via Freddy Meyer has been excellent. though our permanent residence is another state we wait until we're in.FL to have our toyota serviced. Always thorough and fair in evaluation and pricing. More

Service Impeccable Again Jennifer Thompson was fantastic very bubbly personality someone you immediately trust when walking in the door. She got my truck taken care of in a t Jennifer Thompson was fantastic very bubbly personality someone you immediately trust when walking in the door. She got my truck taken care of in a timely fashion and did not have an agenda to over sell me. I have been in customer service for my entire adult life and she is fantastic! More