Gettel Toyota of Lakewood - Service Center

Excellent experience with Service Advisor Jennifer Thompson Semiannual Auto Butler service call. Fast turnaround. Quality result. Very courteous Service Advisor, as usual. Followed up with Customer Relations Semiannual Auto Butler service call. Fast turnaround. Quality result. Very courteous Service Advisor, as usual. Followed up with Customer Relations Manager on a previous November 2017 battery replacement issue that was unsatisfactory due to Toyota policy. More

Very very satisfied Very customer friendly staff.they will go beyond the limit to satisfy their customer. Very caring staff. I will recommend this dealership without hesi Very customer friendly staff.they will go beyond the limit to satisfy their customer. Very caring staff. I will recommend this dealership without hesitation. Please keep up the good work. God bless you all. More

Fantastic service and great friendly service once again. My service writer kept me in formed and got me in and out on time. That’s why I keep coming back. and great friendly service once again. My service writer kept me in formed and got me in and out on time. That’s why I keep coming back. More

Jennifer Thompson No matter the time, day or weather Jenn always takes care of me and my rediculous needs. Even on her days off she always seems to have an answer for m No matter the time, day or weather Jenn always takes care of me and my rediculous needs. Even on her days off she always seems to have an answer for my many pointless questions and she makes sure that any and all jobs performed are to the utmost perfection. Please see her for any of your service needs. More

Above full service dealership here! I was in for a 20,000 mile service appointment. In addition my phone had got unpaired. The assistant Service Manager Jacob Burgh gladly helped get it I was in for a 20,000 mile service appointment. In addition my phone had got unpaired. The assistant Service Manager Jacob Burgh gladly helped get it paired again. More

Great, friendly service. Jim was fantastic and friendly. The service was quick and thorough. Everyone in the center was friendly and hospitable. The center is very inviting an Jim was fantastic and friendly. The service was quick and thorough. Everyone in the center was friendly and hospitable. The center is very inviting and makes it extremely comfortable during your wait. More

Great, fast service for my scheduled 65,000 mile check . Friendly Jim greeted me on arrival and quickly prepare the paperwork. About 30 minutes later he appeared and informed me that my service was comp . Friendly Jim greeted me on arrival and quickly prepare the paperwork. About 30 minutes later he appeared and informed me that my service was completed! This even included the car wash. I have always had superior service at this location. More

Very professional customer services I did have unexpected problem with my new car, just one year old and dead battery. After calling service department in Gettel Toyota of Lakewood I kno I did have unexpected problem with my new car, just one year old and dead battery. After calling service department in Gettel Toyota of Lakewood I know how busy they are and Mr. Jerry Kilduff figure out immediately car service ASAP. My car was fixed and replaced new battery about one hour and car is in great condition again and also clean, car washed. Thank you. I'll recommend this service. More

Service to Toyota 4 Runner We needed emergency service to our Toyota 4 Runner. I want to take this opportunity to compliment the service staff and especially Assistant Service M We needed emergency service to our Toyota 4 Runner. I want to take this opportunity to compliment the service staff and especially Assistant Service Manager, Russ Persad, for the expedient and professional manner in which they handled our service call. We were very pleased with the way we were treated and the timeliness of our service. Thank you Russ and thank you Gettel Toyota! More

It was recall repair of sliding doors on a Sienna van Gettel did an excellent job. Gave me a rental car. Ultimately fixed the door problem and did so within one working day so that I could pick up the c Gettel did an excellent job. Gave me a rental car. Ultimately fixed the door problem and did so within one working day so that I could pick up the car in the afternoon. My contact was with Ryan Sherman who did an excellent job. More