Gettel Toyota of Lakewood - Service Center

Yve was professional, polite, and very thorough. It was a pleasure doing business here, thank you. It was a pleasure doing business here, thank you. More

Most helpful for a single old lady The apt are always on time greet you the employees are always so nice like they like working there also the cleaning lady says hello and smiles time greet you the employees are always so nice like they like working there also the cleaning lady says hello and smiles More

unhelpful with finding me tired at a reasonable price. I've gone to dealership for 6 years and never had this issue with anyone else I've gone to dealership for 6 years and never had this issue with anyone else More

Appointment no longer matters. Extra fees with no warning after a service quote and excuses about it. Extra fees with no warning after a service quote and excuses about it. More

Broken door. Was told there would be small charge to look at car and then hour of labor to fix. I asked if the 200$ quoted was for everything and it was confirmed Was told there would be small charge to look at car and then hour of labor to fix. I asked if the 200$ quoted was for everything and it was confirmed. Then when I was called was told the fix was 800$. I also was never shown or asked if I wanted my filter replaced even tho they were dirty. More

Brought my Rav4 in for 30,000 check-up. Everything was fine, although I asked them to check the wipers, and I don't think they did. Everything was fine, although I asked them to check the wipers, and I don't think they did. More

The clip inside the fuel filler door broke on my sisters 2021 RAV 4' Although they did not have the part in stock Jacob advised me that he would order the part and have it by the next morning. I came in 2021 RAV 4' Although they did not have the part in stock Jacob advised me that he would order the part and have it by the next morning. I came in at 8:15 am the part was installed and everything was completed ahead of schedule. More

In took 3 hours to do an oil change! My appointment was at 8:00 am and they got me out of there at 11:00 am. No explanation just half hearted “ we’re busy’. I will never go back again! My appointment was at 8:00 am and they got me out of there at 11:00 am. No explanation just half hearted “ we’re busy’. I will never go back again! More

The service department seems to run well from a customer’s perspective. I easily scheduled an appointment, and the service was performed expeditiously. Thanks. customer’s perspective. I easily scheduled an appointment, and the service was performed expeditiously. Thanks. More

Easy to use website for online service appointment. Courteous and professional service staff. Waiting time is reasonable. Overall very satisfied with the service. Courteous and professional service staff. Waiting time is reasonable. Overall very satisfied with the service. More