Gettel Toyota of Lakewood - Service Center

Today was my 3rd trip to Toyota in 2-3 weeks. Ryan could not have been any nicer. I had several problems with car and he put me at ease.Over all, very good experience.! not have been any nicer. I had several problems with car and he put me at ease.Over all, very good experience.! More

Today meet Jorge at the Service Department, super professional, polite and knowledgeable of our service visit today. Service was performed in the amazing limited-time. Thank you Jorge for taking goo professional, polite and knowledgeable of our service visit today. Service was performed in the amazing limited-time. Thank you Jorge for taking good care of us and our RAV4 today👍 More

Chris Morelli, was an excellent customer service representative. I always leave with a smile! A great guy with an even better attitude. A very satisfied customer. representative. I always leave with a smile! A great guy with an even better attitude. A very satisfied customer. More

70000 mile checkup Jorge was excellent, he offered some services at a discount and also had a coupon for an extra discount. He was very aware of COVID-19 precautions, w Jorge was excellent, he offered some services at a discount and also had a coupon for an extra discount. He was very aware of COVID-19 precautions, which we vey much appreciated. More

From Greeting To Completion Always very happy with the professionalism of the Service Dept. from the greeting in the Service Drive to Jerry Kilduff overseeing the service. Excell Always very happy with the professionalism of the Service Dept. from the greeting in the Service Drive to Jerry Kilduff overseeing the service. Excellent follow up as well. More

SERVICE GREAT SERVICE AND GREAT PEOPLE TO DEAL WITH. WE GO NO WHERE ELSE.THE BIG STORE ON 64. RIGHT PLACE RIGHT PRICE RIGHT PEOPLE ALWAYS GREAT SERVICE AND GREAT PEOPLE TO DEAL WITH. WE GO NO WHERE ELSE.THE BIG STORE ON 64. RIGHT PLACE RIGHT PRICE RIGHT PEOPLE ALWAYS More

Great Customer Service Gerald was very informative and communicated with me through the whole process, keeping me update. My car was repaired quickly and is now running grea Gerald was very informative and communicated with me through the whole process, keeping me update. My car was repaired quickly and is now running great. Highly recommend. More

Great Customer Service I’ve been taking my vehicle back to Gettel for service since I purchased it in 2015. I used to get a different service advisor every time, but for the I’ve been taking my vehicle back to Gettel for service since I purchased it in 2015. I used to get a different service advisor every time, but for the last 2+ years I have only worked with Chris Morelli. He’s always willing to go the extra mile to accommodate my schedule, get me a loaner when needed, and is clear in communicating what my vehicle needs and why. Chris is the best! More

Brakes & Auto Butler I was able to receive a loaner vehicle which happened to be a 2019 Toyota Tacoma. This is a vehicle I currently own, a 2013. After being able to dri I was able to receive a loaner vehicle which happened to be a 2019 Toyota Tacoma. This is a vehicle I currently own, a 2013. After being able to drive this around for the day, I am now interested in purchasing one of these and will utilize the upgrade program which your service advisor does receive credit for as well. I would recommend Jerry for his outstanding service as my advisor to anyone. More

Air pressure problem I noticed after the low pressure warning light appeared the first time and I added some air to the tires, the light came on again a few days later. I I noticed after the low pressure warning light appeared the first time and I added some air to the tires, the light came on again a few days later. I called Gettel who invited me to go straight to their service facility on Route 64 and within 30 minutes they had found the cause - a screw in the middle of one tire - and had it patched and ready to go in another 30 minutes at what I thought was a very reasonable cost. Friendly.and speedy service and the lunch time sandwiches were a bonus. More