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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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January 02, 2024

Overall great service department. Parts department is lacking in service and pricing compare to other toyota dealers in the Sarasota/Bradenton/Venice area More

by Ewsarasotafl
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
Jan 03, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. If you would like to discuss your experience with our parts department, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

January 02, 2024

Check in was great. After leaving dealership, I noticed the technician forgot to reset service reminder. Next morning driver's front tire was deflated. I pumped air and More

by aram.matevosov
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore, Patrick Fiore
Jan 03, 2024 -

Gettel Toyota of Lakewood responded

I am sorry our Technician forgot the light, but I am glad your experience is always good. If you need the Maintenance Light reset, stop by anytime and one of our greeters can do that for you. Ryan Fischer General; Manager

January 01, 2024

I have been using this dealership for service over 4 years and it was always a pleasure with some minor issues until my last visit where initial quote oil change was raise 3 times, from 89.99 to 112.00 More

by B3-ALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Burgh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
Jan 02, 2024 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. If you would like to discuss this further please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

January 01, 2024

Very easy to make an appointment. I'm greeted promptly and kept apprised of progress and possible problems along the way. Am always given options and advice which I feel is very impor More

by BTRACY535
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
Jan 02, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Chris has been so helpful. Ryan Fischer General Manager

December 31, 2023

Always highly professional and courteous. Comfortable and spacious waiting area. Easy check in and check out. The online appointment scheduling is great More

by kandjmarkland
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
Jan 02, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Chris. Ryan Fischer General Manager

December 30, 2023

It was okay. She did explain I only had 1 more service left on my warranty. She however sent me out to the wrong car. I had to find my car. I was not asked if I w More

by JANABROOKS1
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Wynne
Jan 03, 2024 -

Gettel Toyota of Lakewood responded

I am sorry about the mix up with your vehicle. Michele only did the oil change because that is what was left on warranty. If you would like to discuss this please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

December 30, 2023

They are great They are helpful friendly they answer all your questions they are the best More

by Jerri
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore, Patrick Fiore
Jan 02, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Jerri. Patrick and I really appreciate your support. Ryan Fischer General Manager

December 29, 2023

The service from Jorge was great. He communicated what was wrong with my vehicle in a timely manner and even found coupons I was able to use for my service. Have been coming for years More

by shaliam
Recommend Dealer
Yes
Employees Worked With
Jorge
Dec 30, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am happy to hear Jorge took such good care of you. Ryan Fischer General Manager

December 29, 2023

I am always treated very professionally. I also trust my service manager to guide me where my car's service needs are concerned. More

by Schatzi38305
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Burgh
Dec 30, 2023 -

Gettel Toyota of Lakewood responded

Thank you for the five star review. I'm happy you enjoyed working with Jacob. Ryan Fischer General Manager

December 28, 2023

Jacob was great. Super friendly and helpful. Services were performed well Highly recommend Gettel Toyota More

by mcj59
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Burgh
Dec 28, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am happy you enjoyed working with Jacob and our service department. Ryan Fischer General Manager

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