Gettel Toyota of Lakewood - Service Center

Everything was perfect The repair was done timely and right the first time Super job right the first time Super job More

I had the biggest surprise of my life They were able to plug my tire that another mechanic wanted to charge me $ 400 for a new tire They are the best and friendliest service ever. A big hug to Jacob berg plug my tire that another mechanic wanted to charge me $ 400 for a new tire They are the best and friendliest service ever. A big hug to Jacob bergh that Made it all happen More

Wonderful customer service very professional and I also really appreciated the video inspection Thank you really appreciated the video inspection Thank you More

Friendly, knowledgeable, and willingness to assist. Very easy to work with. Comfortable environment. I would recommend this dealership. Very easy to work with. Comfortable environment. I would recommend this dealership. More

The overall Lakewood Dealership is exemplary. The customer service is professional and friendly. The waiting area is comfortable and relaxing. Thank you! The customer service is professional and friendly. The waiting area is comfortable and relaxing. Thank you! More

My experiences with Gettle of Lakewood has been great each time. I’m so glad I found you after moving down here in July of 2022. You will continue to get my business and I found Shawn to really complimen each time. I’m so glad I found you after moving down here in July of 2022. You will continue to get my business and I found Shawn to really compliment your staff. More

I've been dissatisfied with the service here before but this time the communication was terrible. I dropped my car off for a tire issue and an oil change. I was told someone would call to tell me what was this time the communication was terrible. I dropped my car off for a tire issue and an oil change. I was told someone would call to tell me what was going on. No one did. The text with the service website link led to a page with no information, as always. Then I got a text that my car was ready. No one had told me what was wrong with the tire, what was completed, or how it would be covered. This was on a tire I bought there less than a month ago and I have the road hazard package. I called the representative and the explanation was very confusing. I left a service manager a message and he never called back. The rep who was there when I got the car explained it better, but failed to notice that the change was not performed. Then (and only then) did she surmise that I didn't need one until another 5,000 miles, though my last was 5,000 ago and this was different than the sticker on my window, which I got there. Very confusing. More

Good customer service and good service. good customer service and good service. The facilities are very comfortable. good customer service and good service. The facilities are very comfortable. More

Greatest dealership in the world Greatest dealership in the world. If you want to get a great service by great team, in a timely manner, go see Jacob. the world. If you want to get a great service by great team, in a timely manner, go see Jacob. More

Jacob is knowledgeable, always courteous & professional. Advised me what services I should take care of next visit. Advised me what services I should take care of next visit. More