Gettel Toyota of Lakewood - Service Center

Courteous service. Pleasant and knowledgeable staff. Have always been treated with respect and answered all questions Pleasant and knowledgeable staff. Have always been treated with respect and answered all questions More

Only service wich was completed was one which I paid for, but even with that I my question wasn't answered. Services related to Toyota defects, which fall under bumper to bumper warranty, were not completed but even with that I my question wasn't answered. Services related to Toyota defects, which fall under bumper to bumper warranty, were not completed More

Gettel has great customer service. Always timely and understanding of the customers needs. Thank you! Always timely and understanding of the customers needs. Thank you! More

Generally good, but I only needed/wanted a battery and I felt they did more than needed just replace a battery. felt they did more than needed just replace a battery. More

Pleasant atmosphere, friendly Would suggest employees gather somewhere other than the garage entry. Looks like clients are being ignored while they gather for coffee. gather somewhere other than the garage entry. Looks like clients are being ignored while they gather for coffee. More

My Prius told me maintenance was needed. I made an appointment and they changed the oil and did the checklist. The waiting area is excellent I made an appointment and they changed the oil and did the checklist. The waiting area is excellent More

Professional, courteous, kind Professional, courteous, kind, genuine. Was very prompt in handling my car's maintenance only lasted an hour. kind, genuine. Was very prompt in handling my car's maintenance only lasted an hour. More

I came in to get my headlights replaced, they said it was done, went home and my headlights were still not working. Came back, they said it might be a fuse but unable to service that day, needs more time to done, went home and my headlights were still not working. Came back, they said it might be a fuse but unable to service that day, needs more time to diagnose and they will fix the fuse for no charge. I came back today (3rd day) and was told it had to do computer parts and I would have to pay $430 plus to fix! How could it go from me not being charged into spending more money? I am not happy, Toyota should pay for this. More

Always quick and helpful. The staff always gets everything done in a timely manner, and is very helpful in explaining things The staff always gets everything done in a timely manner, and is very helpful in explaining things More

Long time customer. 99 percent of time I have great service. This was grearcsecixe Great service. Shawn was fabulous 99 percent of time I have great service. This was grearcsecixe Great service. Shawn was fabulous More