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Gettel Toyota of Lakewood - Service Center
Bradenton, FL
1,618 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,618 Reviews of Gettel Toyota of Lakewood - Service Center
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November 27, 2024
I was in for routine service for my2022 Tucson last week. I was pleasantly greeted and shown where to stop the car. Shortly, Devon came out and directed me to his desk, explained the process, recommended se I was pleasantly greeted and shown where to stop the car. Shortly, Devon came out and directed me to his desk, explained the process, recommended services and costs. Explained that the update and gave me an estimate of the time it would take to complete. He, then, escorted me to the beautiful new waiting area. The waiting was pleasant with comfortable seats , snacks and clean bathrooms. Thank you, Devon. More
by Marion
Employees Worked With
November 23, 2024
I went to service yesterday 11/18/24, the Latin people who attended me were extremely rude and disrespectful. They gave me bad answers and reluctantly I was asking for a favor when I'm there paying for a who attended me were extremely rude and disrespectful. They gave me bad answers and reluctantly I was asking for a favor when I'm there paying for a service. The next day I went for the scheduled service and the people who attended me equally disrespectful, did not talk to details with me about what they did in the service, they gave me the keys and they didn't even tell me where the vehicle was, and the way to respond was very rude. I'm Latina and I emphasize the Latino people who attended me, it's sad because it should be the same how people are treated, an American person came out and took care of me in a very good and respectful way. I hope my comment helps improve customer service training for Spanish-speaking people, thank you. I took the time to wrote the review to improve the customer service and because I was very disappointed More
by Leidy Guillen
Employees Worked With
Other Employees :
Colombian guy who receive the vehicles
May 31, 2024
Great dealership with great employees! Their customer service was excellent and they were consistently helpful. Their customer service was excellent and they were consistently helpful. More
by cmann369
Verified CustomerEmployees Worked With
May 26, 2024
Showed up about a half hour early, but was taken in w/o any delay. any delay. More
by Bosoxdave
Employees Worked With
May 20, 2024
Kateeja was amazing! As a long time customer of Gettle, she went above and beyond my expectations and gave me the service I expected. As a long time customer of Gettle, she went above and beyond my expectations and gave me the service I expected. More
by gvilt
May 19, 2024
Chris is always nice and explains what my car needs to keep it at peak performance. keep it at peak performance. More
by ROO1956
Employees Worked With
May 13, 2024
I am very impressed with both service and sales at Gettel Lakewood. I am much closer to the Bradenton dealership, however, I switched from there to Lakewood following poor service and also had poor sales hel Lakewood. I am much closer to the Bradenton dealership, however, I switched from there to Lakewood following poor service and also had poor sales help at Bradenton later. I can’t say enough good about everything at Lakewood, very impressed with how it is managed, recommended my neighbor there after her bad experience at the Bradenton shop and she is very happy with them as well. More
by Mike@osmse.com
