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Gettel Toyota of Lakewood

Bradenton, FL

4.7
3,748 Reviews
Gettel Toyota of Lakewood in Bradenton, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5959 E State Rd 64

Bradenton, FL

34208

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Showing 3,748 reviews

November 11, 2023

Everything was handled quickly and professionally. Shawn was helpful and gave an accurate estimate and time frame . More

by terrisweat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with a Shawn. Ryan Fischer General Manager

November 11, 2023

It is always a pleasure to have Gettel Toyota of Lakewood service my car. This time, Kelby was my service rep. She kept me informed, and made me feel welcomed (not just a number)! See you in 5000 miles! More

by MLEGAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelby Lawson
Nov 13, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Kelby and I really appreciate your support. Ryan Fischer General Manager

November 11, 2023

Shawn deceived me with misleading information on services being performed on the company owned car when all I needed was oil change and lied to my company into buying tires the car did not need and brake ser More

by dominique.moise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you feel that way Dominique. Shawn relays the information the technician gives him after inspecting your vehicle and following Toyota Guidelines. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080

November 11, 2023

Awesome service writer. Great technician and how the video really explains what he pinpointed. Now I can set up my next service More

by JAIMECADET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember what my service writers name was
Nov 13, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Jaime. I believe your service advisor was Kelby. We both appreciate your support. Ryan Fischer General Manager

November 10, 2023

Did thorough job w/servicing but failed to wash and vac. Maybe they just forgot. More

by D.GOERLITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am sorry about the wash. Please stop by anytime and we would be happy to give you a free wash. Ryan Fischer General Manager

November 09, 2023

Service was good and complete, although I expected it to be a little faster. I also liked the car wash More

by KATHYX.EWING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Nov 09, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review Kathy. Ryan Fischer General Manager

November 09, 2023

This is my favorite place for a car. The maintenance plan is pretty good and scheduling is easy. I also like the fact that you provide Uber to and from home. More

by geoleyva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . I am glad you enjoy working with our team. Ryan Fischer General Manager

November 09, 2023

Highly recommend Kelly, amazing customer service and was able to get me the car I was looking for in my price range!! More

by Brandon Heid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Saunders
Nov 10, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Kelly was so helpful. Congratulations on your new Toyota! Ryan Fischer General Manager

November 09, 2023

Patrick was wonderful, took car of everything for my RAV4 …..yada yada yada yada yada More

by MARIA8165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Nov 10, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Maria. Patrick and I really appreciate your support. Ryan Fischer General Manager

November 08, 2023

I had SUCH an amazing experience buying my dream car! ! Ken was so kind, answered every question, and pulled out all the stops for me!.. I would recommend him to anyone looking for their dream-come-true v More

by natalyavartolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack, Kenneth Staggs, JR Rrethatakaj
Nov 08, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation. I am so glad Ken and JR provided you with such a positive experience. Congratulations on your new Toyota! Ryan Fischer General Manager

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