Gettel Toyota of Lakewood

Broken door. Was told there would be small charge to look at car and then hour of labor to fix. I asked if the 200$ quoted was for everything and it was confirmed Was told there would be small charge to look at car and then hour of labor to fix. I asked if the 200$ quoted was for everything and it was confirmed. Then when I was called was told the fix was 800$. I also was never shown or asked if I wanted my filter replaced even tho they were dirty. More

Ken was understanding of my needs for a vehicle and my budget. He went to bat for me and success!! budget. He went to bat for me and success!! More

Brought my Rav4 in for 30,000 check-up. Everything was fine, although I asked them to check the wipers, and I don't think they did. Everything was fine, although I asked them to check the wipers, and I don't think they did. More

Things started off a little bumpy because I had found the car via capital one but after we got through that, everything turned out great. Dan was excellent and your finance manager Shannon Oswald went above car via capital one but after we got through that, everything turned out great. Dan was excellent and your finance manager Shannon Oswald went above and beyond to get me the terms I wanted. They also fed me when they found out I am diabetic. The entire team was great! I will definitely recommend this location. More

la sinceridad a la hora de realizar una compra así es muy importante excelente vendedores importante excelente vendedores More

Great experience with Gettel of Lakewood leasing my new Tacoma. Could not have had a smoother time. Dan Holland was very professional and knowledgeable and a pleasant guy to complete the deal. Tacoma. Could not have had a smoother time. Dan Holland was very professional and knowledgeable and a pleasant guy to complete the deal. More

We enjoyed our visit to the Gettel Toyota of Lakewood during which time their employee Bernardo Roman was very patient with us in answering our questions about leasing or buying our leased vehicle. He ex during which time their employee Bernardo Roman was very patient with us in answering our questions about leasing or buying our leased vehicle. He explained in detail the information that pertained to our financial situation. If he needed clarification on a particular point, he clarified it by communicating with a supervisor. What a pleasant and knowledgeable employee! More

The clip inside the fuel filler door broke on my sisters 2021 RAV 4' Although they did not have the part in stock Jacob advised me that he would order the part and have it by the next morning. I came in 2021 RAV 4' Although they did not have the part in stock Jacob advised me that he would order the part and have it by the next morning. I came in at 8:15 am the part was installed and everything was completed ahead of schedule. More

In took 3 hours to do an oil change! My appointment was at 8:00 am and they got me out of there at 11:00 am. No explanation just half hearted “ we’re busy’. I will never go back again! My appointment was at 8:00 am and they got me out of there at 11:00 am. No explanation just half hearted “ we’re busy’. I will never go back again! More

The service department seems to run well from a customer’s perspective. I easily scheduled an appointment, and the service was performed expeditiously. Thanks. customer’s perspective. I easily scheduled an appointment, and the service was performed expeditiously. Thanks. More