Gettel Toyota of Lakewood

I worked with Shelby over the telephone from Minnesota. I needed to find a car for my mom on her return to Florida and Shelby made the experience so easy! I told her what we had in mind, a new Avalon, and I needed to find a car for my mom on her return to Florida and Shelby made the experience so easy! I told her what we had in mind, a new Avalon, and what the Minnesota dealers could do for me. In minutes Shelby was able to beat their deal and made my mom's return to Florida and her new luxurious car a snap! I was so impressed with her professionalism, and no nonsense approach. I would definitely buy from Shelby again in the future. Very Sincerely, Patty Hamilton More

I went to Toyota of Lakewood to view a used vehicle. Where the car did not have all of the options I wanted it had enough of what I was looking for and the mileage and price for the car were good. After Where the car did not have all of the options I wanted it had enough of what I was looking for and the mileage and price for the car were good. After having met with Eric who is a wonderful GSM we settled on the price and requests I had about the car. When I walked into the dealership with my financing already lined up, but they asked if they could see if they could get me a better rate. I said sure, and they did get me a much better rate. Once in the finance office I was bombarded with options and figures of add on packages that I didn't ask for nor want to purchase. I understand the need for this, but it felt rushed and like something was trying to be slid past me. Once we established that I was not going to be buying any extras the process went smooth and fast. My overall opinion of the dealership is good and I would recommend them to others, the only thing that kept me from giving them an excellent overall rating was the high dealer fee. $799 dealer fee is a bit steep. If this was a $500 dealer fee I could understand, but $799 is a bit much. I will take the car back to them for service in the future, so I may change my rating at that time. More

We had a great experience with Toyota of Lakewood. Our Sales Associate was CJ. He was extremely welcoming, listened to our vehicle needs and was not pushy. We negotiated a fair price for the vehicle and Sales Associate was CJ. He was extremely welcoming, listened to our vehicle needs and was not pushy. We negotiated a fair price for the vehicle and were not constantly pressured to purchase things we didn't want which made for a pleasant transaction. The General Manager was also very friendly as was the Finance Manager Andy. Because we had already arranged for financing from our bank, we did not have to go through that process, however we were not pressured to reconsider beyond the intial ask. This was by far the easiest vehicle purchase we've made and I would highly recommend this dealership. More

Everyone we dealt with was extremely friendly and polite. We felt we were given a fair price on the new car and our trade-in. We did not feel pressured as we have in past experiences. Our salesperson was a We felt we were given a fair price on the new car and our trade-in. We did not feel pressured as we have in past experiences. Our salesperson was a women which was a first for us. She was extremely knowledgable and competent. Of all our new car purchases (and there were many in the past as we are both seniors) this was the most pleasant. We left the dealership in a good mood and did not feel as if we were taken or pressured. Would highly recommend our salesperson and this dealership. More

Pristine dealership, thorough and patient salesperson, everyone went out of his way to insure that everything was just right, including searching the state to find the exact car we were looking for. everyone went out of his way to insure that everything was just right, including searching the state to find the exact car we were looking for. More

Very friendly and knowledgeable. Fast service, very Very friendly and knowledgeable. Fast service, very easy. I had a wonderful experience at Toyota of Lakewood, and will recommend anyone to go there Very friendly and knowledgeable. Fast service, very easy. I had a wonderful experience at Toyota of Lakewood, and will recommend anyone to go there for their next purchase! Steve McCoy was a BIG help. More

Patrick is extremely polite and respectful to his customers. WHY? He is very helpful in diagnosing the problem and offers real expertise in explaining the need for repair and maintenance,to solve. customers. WHY? He is very helpful in diagnosing the problem and offers real expertise in explaining the need for repair and maintenance,to solve. He is an asset to Gettel. More

Great experience at the dealership - Service Dept! The staff - Patrick - was very friendly and accomodating. He and the great service are some of the reasons we keep cming back and will continue to do so staff - Patrick - was very friendly and accomodating. He and the great service are some of the reasons we keep cming back and will continue to do so to this dealership. More

This is a new dealer in the area that is really trying to develop satisfied customers. If you have done your homework, they will work with you to get the best fair deal possible. My experience was the develop satisfied customers. If you have done your homework, they will work with you to get the best fair deal possible. My experience was the most pleaqsant car buying experience I have experienced. Even my wife was impresses. She hates to buy cars! More