Gettel Toyota of Lakewood

Customer Service is EXCELLENT Have been looking to buy a car for quite some time. Went in on a Sunday & couldn't afford the payment they offered. Came back Wednesday and met with J Have been looking to buy a car for quite some time. Went in on a Sunday & couldn't afford the payment they offered. Came back Wednesday and met with Jack. He is a new salesman there, and by far the friendliest, and most helpful car salesman out there. I've been in the market and been to many dealerships, never once was I given the high quality customer service like I was here. I dropped the car off tonight to finish papers, they filled the tank and got her all nice and clean. This dealership is not pushy by ANY means. And their looking for your best interest. If your looking for great customer service, and a beautiful reliable vehicle always stick with Toyota and always give your business to Gettel! So happy to be apart of the Gettel family now! Jack you are awesome thanks so much for all of your help!!!!!! More

Great Our experience at this dealership is always great. They are very efficient and always make you comfortable while waiting.they are very good at estima Our experience at this dealership is always great. They are very efficient and always make you comfortable while waiting.they are very good at estimating the wait time. More

Everybody treated me fairly Kevin Ward met us as we walked up to the dealership and took us to a complete test drive all other sales consultants should emulate. From Finance Dav Kevin Ward met us as we walked up to the dealership and took us to a complete test drive all other sales consultants should emulate. From Finance David and Brandon, sealed the deal respectfully and patiently esp as it closed well past quitting time. Everyone treated my side of the deal as of equal importance as theirs and a fair compromise was achieved. Your Sales Training Dept is to be commended More

Very satisfied with the purchase of my new vehicle Sales associate Steven and Sales Manager Robert where very friendly and helpful. The experience was excellent and the negotiations were fun. The deale Sales associate Steven and Sales Manager Robert where very friendly and helpful. The experience was excellent and the negotiations were fun. The dealership was clean and organized and everyone was friendly. More

Service done oil change The gentleman was very polite and informative, showed us all the immenties while we waited for service to be done and gave us a complimentary car wash The gentleman was very polite and informative, showed us all the immenties while we waited for service to be done and gave us a complimentary car wash. More

Great Service We purchased our Rav4 more than two years ago, and as we have returned for scheduled maintenance, service has always been exceptional. Our visit this We purchased our Rav4 more than two years ago, and as we have returned for scheduled maintenance, service has always been exceptional. Our visit this week was a pleasant experience. We really appreciated Ryan as he took time to answer a couple of questions after checkout. More

Saved my Life I got caught up in a lease. And just speaking for myself, I felt trapped in a lease-forever situation. So I went in after only seven weeks with my lea I got caught up in a lease. And just speaking for myself, I felt trapped in a lease-forever situation. So I went in after only seven weeks with my lease and they worked real hard at getting me out of the lease. I feel like they saved my life. I know have a brand new Camry. More

Scheduled service maintenance Good service! I scheduled my appointment over the phone with no hassle. Wait time was reasonable and George was very professional and respectful. Th Good service! I scheduled my appointment over the phone with no hassle. Wait time was reasonable and George was very professional and respectful. The complimentary coffee and donuts is a plus! More

Quality Customer Experience We usually handle service for our Avalon back home in Virginia, but needed a minor repair and 45,000 mile service during an extended stay in Florida. We usually handle service for our Avalon back home in Virginia, but needed a minor repair and 45,000 mile service during an extended stay in Florida. From the time we arrived until the time we left, we felt like we were right at home. Everyone was courteous and helpful. We set an appointment via the web site and arrived at the dealer one hour later. All work was completed as described and on time. We'll be back! More

Exceptional Service We just picked up our Toyota Tacoma and we couldn't be happier with our experience at Gettel!! Marc Betancourt, our sales guy went above and beyond to We just picked up our Toyota Tacoma and we couldn't be happier with our experience at Gettel!! Marc Betancourt, our sales guy went above and beyond to make us happy. The team at Gettel is top notch and we will recommend them to everyone we know!! More