Gettel Toyota of Lakewood

RUSS is the BEST service manager anywhere! We were in and out in under an hour with a complimentary car wash as well. Russ was friendly and efficient. He made this tedious chore a breeze. Th We were in and out in under an hour with a complimentary car wash as well. Russ was friendly and efficient. He made this tedious chore a breeze. Thanks again. More

Jerry Kilduff Jerry is an Outstanding service advisor I've been coming in over a year now and will continue to do so in future I highly recommend Jerry and Lakewood Jerry is an Outstanding service advisor I've been coming in over a year now and will continue to do so in future I highly recommend Jerry and Lakewood Toyota More

Purchased 2011 Prius My salesperson Karyl was so helpful from start to finish. She led me to the perfect certified used car for me. She gave me a crash course in operating My salesperson Karyl was so helpful from start to finish. She led me to the perfect certified used car for me. She gave me a crash course in operating my new used car. Then she made sure everything was taken care of by the service department. Best Christmas present I ever got myself! More

Francisco is the definition of a car sales man! To keep this simple let's just say Frank is one of the best yet probably the only car sales man I ended up actually liking when purchasing a vehicle! To keep this simple let's just say Frank is one of the best yet probably the only car sales man I ended up actually liking when purchasing a vehicle! I've been on the search for a car that fits all my standards for a long time now, with every year being screwed over by buy here pay here places I can confidently say Gettel Toyota is a great place to car shop! You will be getting more business by referrals from me! Thank you thank you thank you!!! (: More

GREAT customer service Russ was extremely helpful with getting my dashboard replaced. It's a huge job which the tech completed in a timely fashion, and Russ did what it took Russ was extremely helpful with getting my dashboard replaced. It's a huge job which the tech completed in a timely fashion, and Russ did what it took to make sure I was completely satisfied with my service experience. Being a former Customer Relations Manager for the Number 1 customer service dealership in New Hampshire I am trained to recognize when a business puts it's customer first. Russ did this for me and I will highly recommend them when my real estate customers ask who they should use :) Thanks so much Russ, the tech, and the GM (because we all know customer service starts at the top) More

The 10K maintenance service of my Toyota Camry 2016 The service was very good and pleasant from the beginning. Freddy was next to my car just after my arrival. Service was done very efficiently and prof The service was very good and pleasant from the beginning. Freddy was next to my car just after my arrival. Service was done very efficiently and professionally. My car was ready in one hour. Excellent service! More

Great Service/Excellent Dealership Gettle of Lakewood always ensures that my 2007 Solara Convertible is in tip top shape. I appreciate the excellent customer service and the employees t Gettle of Lakewood always ensures that my 2007 Solara Convertible is in tip top shape. I appreciate the excellent customer service and the employees there are super friendly. More

Thorough, informed, kind, listened, no pressure, met my need This dealership attended to not only our needs in buying the automobile but concerned themselves with our personal care. Our salesperson, Kevin Ward, This dealership attended to not only our needs in buying the automobile but concerned themselves with our personal care. Our salesperson, Kevin Ward, reviewed every detIl and clarified each step in the process not only of the car itself but the purchasing process as well. The manager expressed his congratulations on our purchase. The finance person went over details thoroughly and understandably. Unfortunately, the process exceeded over five hours. Mr. Ward has made himself available to review the features of the car at a mutually agreed upon time in the future. I would unequivocally recommend this dealership not only for sales but for excellent service as well. More

Great communication from salesman Very pleased Mark was very professional and courteous. They answered all my questions and delivered the car when they said they woul from salesman Very pleased Mark was very professional and courteous. They answered all my questions and delivered the car when they said they would The car was cleaned well More

Consistently professional On my way to Disneyworld,nail in front tire. I had bought all four weeks before from Jerry Killdoff. He saw the problem made sure everything was at th On my way to Disneyworld,nail in front tire. I had bought all four weeks before from Jerry Killdoff. He saw the problem made sure everything was at the shop. Got the kids on the computers, got donut holes,lemonade, coffee and got us out of there as fast as he could. This is not the first time he has gone out of his way to make me feel I made the choice to buy a Toyota. More