Gettel Toyota of Lakewood

My experiences with Gettle of Lakewood has been great each time. I’m so glad I found you after moving down here in July of 2022. You will continue to get my business and I found Shawn to really complimen each time. I’m so glad I found you after moving down here in July of 2022. You will continue to get my business and I found Shawn to really compliment your staff. More

I've been dissatisfied with the service here before but this time the communication was terrible. I dropped my car off for a tire issue and an oil change. I was told someone would call to tell me what was this time the communication was terrible. I dropped my car off for a tire issue and an oil change. I was told someone would call to tell me what was going on. No one did. The text with the service website link led to a page with no information, as always. Then I got a text that my car was ready. No one had told me what was wrong with the tire, what was completed, or how it would be covered. This was on a tire I bought there less than a month ago and I have the road hazard package. I called the representative and the explanation was very confusing. I left a service manager a message and he never called back. The rep who was there when I got the car explained it better, but failed to notice that the change was not performed. Then (and only then) did she surmise that I didn't need one until another 5,000 miles, though my last was 5,000 ago and this was different than the sticker on my window, which I got there. Very confusing. More

Good customer service and good service. good customer service and good service. The facilities are very comfortable. good customer service and good service. The facilities are very comfortable. More

Greatest dealership in the world Greatest dealership in the world. If you want to get a great service by great team, in a timely manner, go see Jacob. the world. If you want to get a great service by great team, in a timely manner, go see Jacob. More

Jacob is knowledgeable, always courteous & professional. Advised me what services I should take care of next visit. Advised me what services I should take care of next visit. More

Overall great service department. Parts department is lacking in service and pricing compare to other toyota dealers in the Sarasota/Bradenton/Venice area Parts department is lacking in service and pricing compare to other toyota dealers in the Sarasota/Bradenton/Venice area More

Dan Holland was a pleasure to deal with. Helpful in every way and responsive to questions asked. He followed through with every item needing to be addressed. Totally satisfied with all aspec Helpful in every way and responsive to questions asked. He followed through with every item needing to be addressed. Totally satisfied with all aspects of my experience with Dan and love the car. Jack (forgot his last name) who did the closing was also very good. More

Check in was great. After leaving dealership, I noticed the technician forgot to reset service reminder. Next morning driver's front tire was deflated. I pumped air and After leaving dealership, I noticed the technician forgot to reset service reminder. Next morning driver's front tire was deflated. I pumped air and it is not deflated anymore and holding air. Not sure what happened. Overall, service is always good. More

I was very happy with everyone that helped me get my new car. One reason I have been putting this off is because it takes so long. Ken promise me it wouldn’t take as long and he did just that. I will work w car. One reason I have been putting this off is because it takes so long. Ken promise me it wouldn’t take as long and he did just that. I will work with Ken again for any future car needs. More

Luca did great for us and was very knowledgeable about Toyotas. We are wanting a specific color and interior package in which you didn’t have however after the experience I will be purchasing through him Toyotas. We are wanting a specific color and interior package in which you didn’t have however after the experience I will be purchasing through him if I can. Truly a great experience. More