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Gettel Toyota of Lakewood

Bradenton, FL

4.7
3,748 Reviews
Gettel Toyota of Lakewood in Bradenton, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5959 E State Rd 64

Bradenton, FL

34208

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Showing 3,748 reviews

February 24, 2023

From the sale to the finance part. A+ experience. Juan was a treat sales man. Shannon in finance and Ryan the GM made sure it was a great experience. Highly recommend Gettel Toyota Lak More

by Scottiebest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN FISCHER, SHANNON OSWALD, Juan Marcelo-Perez
Feb 27, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Scottie. It sounds like the whole team provided you with a great buying experience. Congratulations on your new Toyota! Ryan Fischer General Manager

February 24, 2023

Fantastic experience! Loved it, Great Customer Service and Kevin was very helpful and got the job done. Appreciate everything you guys do! More

by khalidnidalr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Ward
Feb 27, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Khalid. Kevin is one of our most experience salespeople. I am glad you enjoyed working with him. Ryan Fischer General Manager

February 23, 2023

We came in looking for a specific car, but it wasn’t in stock. Paulo found us what we were looking for., and the deal came together quickly and at a price I was very happy with. No hassle, no nonsense. Pau More

by apoll85843
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paulo Cabrita
Feb 23, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review .I am so glad Paulo was so helpful. It sounds like he found you just the right vehicle. Congratulations on your new Toyota. Ryan Fischer General Manager

February 23, 2023

I just bought my new car at Gettel Toyota Lakewood and received courteous professional treatment . Thank you so much Paulo fun are making the purchase pleasant! Highly recommend this place for your next v More

by Quyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Cabrita
Feb 23, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation. Paulo and I really appreciate your support. Congratulations on your new Toyota. Ryan Fischer General Manager

February 23, 2023

Very pleased with the personnel who helped me. Fit me in quickly. Appreciate sales staff who enabled me to test drive a certified vehicle while waiting in lounge area. Felt everyone was very profe More

by bike10swim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad our team took such good care of you. We really appreciate your support. Ryan Fischer General Manager

February 21, 2023

When I came to pick up the vehicle, I had a serious issue, however, your dealership made it right and I really appreciate it. More

by rtudor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Gorrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We do try to do the right thing! Ryan Fischer General Manager

February 21, 2023

Extremely enjoyable experience. Very respectful and professional in all departments. The best truck buying experience I’ve had More

by danhoover33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark manager / Shannon financing, Kevin Ward
Feb 21, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Dan. I am glad you had such a positive experience. Ryan Fischer General Manager

February 20, 2023

Service writer forgot to call me, until 25 minutes after my vehicle was finished and parked out front.others than that I was satisfied with the service. More

by TRISH512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Neely
Feb 20, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review Trish. I am sorry that Blake didn't contact you as soon as your vehicle was ready. Ryan Fischer General Manager

February 20, 2023

I was disappointed they showed me two dirty filters (which CLEARLY WERE NOT MINE), that they claimed needed replacement. I had just changed mine myself a couple if weeks before. I'll give them the bene More

by billandclaire1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sandin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Gettel Toyota of Lakewood responded

I am very sorry you did not have a positive experience Bill and Claire. We are not sure what happened. We reviewed the video taken of your service and saw the filters. Whatever happened it certainly was not our intention to mislead you. If you would like to discuss this issue, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

Feb 22, 2023 -

billandclaire1 responded

I would very much like to see a copy of the video you're referring to. Upon receipt, I'll send you a photo of my filters and you can compare.

Feb 22, 2023 -

Gettel Toyota of Lakewood responded

It is the video your Advisor sent you on the day of service. If you need another copy please let me know.

Feb 23, 2023 -

billandclaire1 responded

The filters shown in the video of 1/31 are NOT the same filters shown to me at checkout on the same day.

Feb 23, 2023 -

Gettel Toyota of Lakewood responded

I am not sure what happened but the filters in the video are the correct ones. Again,, I don't have any record of what you were shown other than the video..

February 20, 2023

Jeff was great to work with provided me with all the right information. All the staff there are very personable . More

by EGGHEAD8876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Palmer
Feb 21, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review I am glad you enjoyed working with Jeff. Congratulations on your new Toyota. Ryan Fischer General Manager

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