Gettel Toyota of Lakewood

Been a customer since 2014, they have always been fair and honest. Recommend them highly. and honest. Recommend them highly. More

Awesome, customer service was great and friendly could not ask for anything else. Great job! not ask for anything else. Great job! More

Respectful and helpful. Honest without game playing. Informed throughout the process. Went the extra mile Honest without game playing. Informed throughout the process. Went the extra mile More

We had a bad experience when we brought our car in for a checkup. Patrick never called or left a message that the car was ready - we waited all day. The cargo mat we ordered and paid for when we purchased t checkup. Patrick never called or left a message that the car was ready - we waited all day. The cargo mat we ordered and paid for when we purchased the car never fit. Spoke to Brian in Parts Department who was to check on it and never got back to me. Never heard back from Jerry Schwartz (over 3 yrs) re: replacement mat. Asked for information on how to contact Toyota and nobody knew that info. Very condescending attitude and no apology for not calling when car was ready for pick up. Asked about strange discoloration on rear view mirror, said it was cleaned but no explanation of what cases the discoloration. Not looking forward to returning to this dealership. More

Ken was so professional, but very down to earth at the same time. He was so patient with me as this was the first truck I have ever leased. Ken was very thorough and answered questions before I asked. I w same time. He was so patient with me as this was the first truck I have ever leased. Ken was very thorough and answered questions before I asked. I would come to him in the future and recommend any of my friends and family to see Ken. Highly recommended. More

I had to wait an extra 30-40 minutes because service employee went to lunch. Other people should be able to cash you out when assigned service person goes to lunch. employee went to lunch. Other people should be able to cash you out when assigned service person goes to lunch. More

The facility was easly accessible, staff friendly and helpful. My sales man, Kevin Ward was exceptional from initial contact to driving my new to me vehicle home. The financial expert was more than ki helpful. My sales man, Kevin Ward was exceptional from initial contact to driving my new to me vehicle home. The financial expert was more than kind and helpful guiding me through the entire process. Overall friendly, professional and very organized! PS: Kevin Ward sent me 3 highlighted vehicles to review, he was so sooooo spot on in his selection I was very impressed!!! And, yes I now own one of the three! 😄 I did not desire to look at anything else! More

Kevin and Luca helped me find a perfect vehicle this time around!!! Highly recommended. Very happy! around!!! Highly recommended. Very happy! More

I was greeted immediately. I was directed to a waiting line. 30 minutes later I met Jacob. Courteous & professional. Compensated me for my time. The service went as expected fo I was directed to a waiting line. 30 minutes later I met Jacob. Courteous & professional. Compensated me for my time. The service went as expected for 5 K More

Very helpful and attentive to what I wanted in a vehicle, and was thorough in explaining and answering my questions and was thorough in explaining and answering my questions More