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Gettel Toyota of Lakewood

Bradenton, FL

Overview
Employees
Reviews
4.7
3,748 Reviews
Gettel Toyota of Lakewood in Bradenton, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5959 E State Rd 64

Bradenton, FL

34208

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Showing 3,748 reviews

April 17, 2023

My first service. Told it would take an hour. Saw several underwriter come to get other customers by name when their vehicles were serviced, so thought that was how yo More

by J.IRONS@EASYLIFTEQPT
Recommend Dealer
No
Employees Worked With
Blake
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Apr 18, 2023 -

Gettel Toyota of Lakewood responded

I am so sorry. You are right that is unacceptable. If you would like to discuss how to avoid this, please call Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

April 16, 2023

I always experience good service at this dealership. That continued with the latest, which was to replace the tires on my car. More

by JOYFULL1122
Recommend Dealer
Yes
Employees Worked With
Chris Manutius
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Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

April 16, 2023

All persons I interacted with were professional and friendly. Good service although I'm not sure about what made the payment change from agreed on 72 months to 75 months and higher More

by backbc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Bednarz and Finance Dept, Colin Bednarz, Kenneth Staggs, Brian Macneel, Mindy Keane, Alexander Batch
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Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am glad you had a positive experience with our team. If you have questions about the terms of your contract, please contact Alex or Shannon our Finance Director at 941-567-1080 and either one can walk you through it. Ryan Fischer General Manager

April 16, 2023

Customer service is always great and communication with my representative was exceptional. This is my preferred dealership to service my vehicle. More

by kisiemartin78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review I am glad you enjoy working with Yve. Ryan Fischer General Manager

April 15, 2023

Wayne was very helpful. Everyone was kind and courteous. I would recommend them to family and friends. More

by Mjpagni
Recommend Dealer
Yes
Employees Worked With
Wayne Young
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Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review I am glad you enjoyed working with Wayne. Congratulations on your new Toyota. Ryan Fischer General Manager

April 15, 2023

I waited 3 hours for them to tune the car up. Then they told me the reason it took so long And I was told that the reason it took longer was because they washed it.as I while closer to my car More

by giulianigm
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you had such a long wait. That service should never take 3 hours and even if the vehicle was washed it takes about 15 minutes. If you would like to discuss this please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

April 15, 2023

4 th family toyota. 3 rd we purchased from Ken staffs at lakewood ranch dealshership. More

by sand426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Staggs
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Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your loyalty. I am glad you enjoy working with Ken. Congratulations on your 3rd Toyota. Ryan Fischer General Manager

April 15, 2023

Car buying process was smooth and easy. Ken did a great job start to finish! More

by cap14580
Recommend Dealer
Yes
Employees Worked With
Kenneth Staggs
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Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad that you and Ken worked so well together. Congratulations on your new Toyota. Ryan Fischer General Manager

April 15, 2023

Good, the video clip is poor quality. Could not understand what the guy was saying about the inspection of my auto. More

by despatton1@yahoo.ca
Recommend Dealer
Yes
Employees Worked With
Mishell
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Apr 17, 2023 -

Gettel Toyota of Lakewood responded

I am very sorry about the quality of your video. Thank you for letting us know about the video. If you have any questions about your service, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

April 14, 2023

Brian McNeel was a super nice guy no pressure just details. I would recommend him to a friend or family. So if you go to Gettel ask for Brian . Been to other dealers and felt that I was bring ripped o More

by stamej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Macneel, Joe Doyle
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Apr 14, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review and your recommendation. We all really appreciate your support. Ryan Fischer General Manager

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