Gettel Toyota of Charlotte County- Service Center

I took my RAV 4 for the 25000 mile service. Scott was great and I was out of there in 1 hour. He explained what additional services were covered under my service agree.ent. Scott was great and I was out of there in 1 hour. He explained what additional services were covered under my service agree.ent. More

First time in. beautiful building, clean, waiting room large. Was upset -made appointment for 9 am Got there - did not know I was assigned a person -he had taken beautiful building, clean, waiting room large. Was upset -made appointment for 9 am Got there - did not know I was assigned a person -he had taken the 9:15 appointment even though I was there. I was very upset . I had made this appointment several weeks ago. I asked to speak to the service manager and to my surprise he was available and he did talk to me. I explain to him why I was upset and he offered to give me a different person but my guy was becoming available soon. So I waited for the guy. He ended up being awesome! He came out to the waiting room a couple of times showing me different things and stuff they found wanted to know if I wanted certain things fixed. They thought that my car would be in there 3 to 4 hours it took approximately three hours. I was happy with what they did for me and even though it’s pricey you were a lot cheaper than my Hometown. I am from Michigan I know that they don’t have very many cars on their lots so I think they’re making up for it in service although I probably shouldn’t tell you this on every item you did for me you were at least 30 to 50% cheaper except for one thing my guy was one 7995 and you guys were 219 but your salesman match the price and did that work for me also. I have on several Toyotas and which seven of them were Pruis ‘s . I’m 59 years old and I’ve never had a car with 50,000 miles on it Due to Covid and the lack of being able to find a new one this car has had 100,000 miles. Other family members who always buy my cars when I go to get rid of them have Prius for their kids in college and they have 250 to 350,000 miles on them. I will be glad when things get back to normal so I can buy another new Prius but for now you guys did the hundred thousand mile recommendations for me and I was very happy with your service More

Greeted immediately. Very pleasant young man. Gave me information on my car without pressure. Turn around time was good. Very professional and cordial. Very pleasant young man. Gave me information on my car without pressure. Turn around time was good. Very professional and cordial. More

I had great service and the staff was very friendly! My car looks and runs like a new. My car looks and runs like a new. More

I am pleased that they put a priority on customers and reputable service. I was promptly greeted and my car went right into the service bay. reputable service. I was promptly greeted and my car went right into the service bay. More

Well I came in for service and come out with scratches on my car made appointment to get fixed had to rent a car had to pay $10 in gas $25 insurance that I shouldn’t have to pay out of my pocket other than t my car made appointment to get fixed had to rent a car had to pay $10 in gas $25 insurance that I shouldn’t have to pay out of my pocket other than that everything’s OK More

The customer service is really good, that is why we keep coming back to this location. coming back to this location. More

Michael Cartelli, service manager, did a great job taking care of everything….and they finished in record time…I’m very pleased . care of everything….and they finished in record time…I’m very pleased . More

Vehicle was Serviced as expected. I Didn’t get a car wash though. Miss that. I Didn’t get a car wash though. Miss that. More

Great experience! Very professional! They expedited the work. I would definitely recommend this service center. Very professional! They expedited the work. I would definitely recommend this service center. More