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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews
Call Service Center (941) 676-3741

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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April 30, 2022

I had great service and the staff was very friendly! My car looks and runs like a new. More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
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May 01, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

April 30, 2022

I am pleased that they put a priority on customers and reputable service. I was promptly greeted and my car went right into the service bay. More

by Cherylr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
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May 01, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your business and five star review. We are glad to hear that all went well.

April 30, 2022

Well I came in for service and come out with scratches on my car made appointment to get fixed had to rent a car had to pay $10 in gas $25 insurance that I shouldn’t have to pay out of my pocket other than t More

by PATRICK_HOBSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Report | Print
May 01, 2022 -

Gettel Toyota of Charlotte County responded

Patrick, we thank you for allowing us to service your vehicle and for taking the time to share your experience. We assure you that your comments have been sent to our management team to address.

April 29, 2022

The customer service is really good, that is why we keep coming back to this location. More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders
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Apr 29, 2022 -

Aaron responded

Thanks

April 28, 2022

Michael Cartelli, service manager, did a great job taking care of everything….and they finished in record time…I’m very pleased . More

by CAROLDEAN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2022 -

Gettel Toyota of Charlotte County responded

Michael, thank you for servicing your vehicle with us and for taking the time to rate your experience.

April 28, 2022

Vehicle was Serviced as expected. I Didn’t get a car wash though. Miss that. More

by larry.grice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us. We are sorry that your vehicle wasn't washed. We have one car wash that services all five of our Punta Gorda locations and departments; however, if you request it upon arrival it should be done.

April 27, 2022

Great experience! Very professional! They expedited the work. I would definitely recommend this service center. More

by ARAKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl
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Apr 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

April 27, 2022

They did the job fast and efficient and were very professional a friendly that's why I am happy with toyota. More

by Saboura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl, Scott Proeun, Mckinsey Reynolds
Report | Print
Apr 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

April 27, 2022

Friendly and awesome. customer service department rocks. I was in and out in an record time. More

by ND2119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Report | Print
Apr 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are glad to hear that all went well.

April 27, 2022

Had an issue with the auto butler service and cameron took care of getting it resolved. Thank you More

by tarajmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Leitl
Report | Print
Apr 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for giving us the opportunity to correct the issues that you had with your Auto Butler application. We are glad to hear that it was resolved.

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