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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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May 11, 2022

Even I had an appointment schedule, I was there for 3 hours. Don’t see the benefit of making an appointment if it will take that long. Will think again if I want to go back for service, it made no sense More

by MARIANELA.ALVAREZ
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cameron Leitl
May 11, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We apologize for the length of your wait time. We thank you for your patience. Please know that if you are within 15 miles of our dealership we provide complimentary UBER service. We thank you for bringing this to our attention.

May 11, 2022

On time, professional. Excellent work, time promised met. Explained all they did and provided paperwork. Explained things I wondered about. Definitely will return More

by W.jones2387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
May 12, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

May 10, 2022

Michael Cartelli and the Toyota service team are true professionals who do a great job keeping us on the road and safe. More

by Mike The Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

May 10, 2022

Clean, professional, service was completed on time Mr Leitl was great! He explains everything clearly, More

by BNE_KIMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
May 10, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

May 10, 2022

Once again excellent service. On time friendly and happy to serve the customer. The price of service was lower the. Expected More

by mtully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Seaver
May 10, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your recent service visit. We appreciate you.

May 10, 2022

I don't like being forced to write something when I take the time to do a survey More

by JACOAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Proeun
May 10, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

May 09, 2022

My service Department guy Michael Cartelli is just fantastic. He is friendly, understanding and honest about what needs to be accomplished to keep my car in great shape. My last call he and the techni More

by skaplan34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

May 08, 2022

Quick service was in and out in a timely manner. Service writer was very helpful More

by LILWILDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
May 08, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

May 08, 2022

The service is always prompt and professional. I get prompt notices when there could be an issue with my truck. More

by MLOTT26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
May 08, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience We appreciate you.

May 07, 2022

Mike Cartelli makes every service visit to Gettel a very smooth and informed experience. I see mike for all of my service needs. More

by ANTHOGSMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and kind words.

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