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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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May 25, 2022

Always a great experience dealing with the Punta Gorda crew members. They are prompt, courteous, and do a great job. More

by GEOSHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
May 26, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

May 23, 2022

I am pretty sure I already filled this out, but everyone was friendly and professional. More

by WINNIESCOOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
May 23, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience. We appreciate you.

May 22, 2022

Timley and quick on repairs and required services. Staff is great at communicating vehicle needs and service updates More

by DPZ4SHIZZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Leitl, Mckinsey Reynolds
May 23, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

May 21, 2022

I was greeted when I pulled and the service itself was pretty quick. It went very well as usual. More

by DUDLEY1984
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
May 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

May 21, 2022

Very professional detail orientated and very helpful! They did a great job putting the hitch on my car and moving the sensor! More

by lisaegidihiscox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds, Rhiannon Richards, KIMO Helal, Junior Brutus
May 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to purchase your vehicle from and your kind review. Thank you for being a part of the Gettel family.

May 21, 2022

Pencil whipped the service. Did absolutely nothing productive! Tires were never rotated or air added. More

by marker228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. Your comments have been sent to our management team to address. We apologize if there were items you requested to be done and weren't.

May 21, 2022

Scott, the service advisor was professional, friendly and knowledgeable. Everything was explained and clearly written. More

by MINERVAKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
May 22, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and five star rating.

May 21, 2022

I was told on the phone when I made an appointment my car maintenance would only be an hour. I waited 3 hours to get my tires rotated and my air filters changed. More

by BRITTANY.WATSON1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to review your experience. We apologize for the length of your wait time. Thank you for bringing it to our attention. Please know that if you live within a 15 mile radius of the store, we do provide complimentary UBER service to avoid the wait time at the dealership.

May 20, 2022

My Gettel Toyota service representative was very polite and went over all the issues that need attention with me so that when I return to Florida, I can pursue getting the issues fixed. More

by frpizzles68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
May 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

May 20, 2022

Great place to do service! The employees are very friendly and helpful! I would recommend More

by Shelby0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckinsey Reynolds
May 21, 2022 -

Gettel Toyota of Charlotte County responded

Shelby, thank you for your business and five star review. We appreciate your kind words for our associates.

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