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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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June 19, 2022

As always, service was promt, professional and personal. Ryan was fantastic, especially considering my usual service rep' was out sick; he went above and beyond to get me in and on my way in record time. More

by PCGILLESPIE
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your recent visit. We appreciate you and your kind words.

June 18, 2022

Got oil changed and now my vehicle keeps breaking. They try to push to get services you don't need. More

by ASHLEYHA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us. Your comments have been sent to our management team.

June 18, 2022

The dealership was extremely clean! When we arrived we were greeted with a smile & Good Morning! The work was explained to us & completed on time. The service assistant manager, Scott s More

by peeps1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Jun 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and five star review. We appreciate your kind words.

June 18, 2022

Worked with Cameron when I brought my car in for service. He was very professional and because I needed more work then anticipated, he helped me with promotions or coupons that were available. It was much ap More

by RITAGRADY72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Jun 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

June 18, 2022

Excellent service in a reasonable time frame. Ryan Twogood was friendly and professional. My visit was a good experience. More

by dimessina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

June 17, 2022

Another great service experience from my favorite service advisor, Michael!! He is the only advisor I go to because he’s the best! More

by jennyb_920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and very kind words for our associate, Michael.

June 17, 2022

Friendly, Clean, Nice. Lack of chairs. Need more chairs at service waiting area to accommodate more customers. More

by Rodenteatmywires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Jun 17, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize if there wasn't ample seating room to accommodate everyone. Your comments have been sent to our management team.

Jun 17, 2022 -

Rodenteatmywires responded

We appreciate the service we received from your service department . The inspection video was beneficial and gave us more confidence about your service department. Thank you.

June 17, 2022

New to the area so it was my first time there. Ryan was fantastic. I had a work webinar and he found a private place for me to do it. More

by DEBORAH.GREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Gettel Toyota of Charlotte County responded

Deborah, thank you for your business and for taking the time to rate your experience.

June 16, 2022

All fine except record said put tire psi to 30, but door spec says 35. I checked and found psi set to 39. Plus one valve cap was almost unscrewed and another one not seated. This seemed like a non-pro wa More

by JSHUGART1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to comment on your recent visit. We are glad to hear that you checked and reported the difference in the tire air and valve stems. You have our apologies. It has been addressed with the technician that worked on your vehicle.

June 16, 2022

Staff friendly and helpful. Very clean facility, really good coffee. Didn’t hassle us to trade in our vehicle. More

by ll.hunter415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

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