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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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July 17, 2022

All the employees was very nice Desmond took care of me he was very professional as always More

by JOANJAMES23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Desmond Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and for taking the time to rate your experience. Thank you for being a part of the Gettel family.

July 17, 2022

The Customer service l received at Gettel Toyota was outstanding. They were able to take my vehicle on Saturday without an appointment, and give a complete diagnosis of what the problem was and any othe More

by Couples97j@gmail.com COUPLES97J@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

July 16, 2022

Love the service department. They work to make everything great. In my case I waiting for response from Toyota on screen and radio issue. They have exhausted options with no sol More

by MKEN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

July 16, 2022

Service person spent too much time trying to sell me services that I wasn’t interested in More

by hayes.mi1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Jul 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize to you if our associate seemed "pushy".

Jul 17, 2022 -

hayes.mi1950 responded

Probably part of his training and routine

July 16, 2022

I get all my car service done at Gettel Toyota mostly because of my car warranty. More

by ZAPHOD42_08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Audath
Jul 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and five star rating.

July 15, 2022

Good work fast efficient. Good customer service will most likely come back again for future service. More

by BENGERBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl, Michael Seaver
Jul 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

July 15, 2022

Got a hitch installed, 5000 mile maintenance, recall notice taken care of, all in one visit. And, I could not be more pleased with my 2022 Highlander Hybrid. Great car, great service. Thanks More

by FILIBOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Stephenson
Jul 16, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

July 14, 2022

My service attendant was very cordial and knowledgeable. He let me know ahead of time what the cost was going to be and they certainly appreciated that. The lounge area is comfortable but I didn’t have to s More

by MAURALEXA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Overby
Jul 14, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate your kind review.

July 14, 2022

I was able to make an appointment quickly and the service was completed quickly also. More

by dph900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 14, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

July 14, 2022

I will give zero stars if I will be able to do so because I brought my car in to be fixed under warranty and you guys broke my car so now I’m figuring out a way to come back to make you pay for what you brok More

by Mastanul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bob, the service manager and the mechanics that worked on my car… like seriously they should know what they are doing not experiencing on my car, Cameron Leitl, John Beckwith
Jul 14, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. Your comments are concerning and have been sent to our management team to address.

Jul 14, 2022 -

Mastanul responded

If everybody has this type of experience i am pretty sure it s bot fun at all… my time was wasted several times for the same issue with the car ever since i bough it from you guys and now you broke it more than before and it doesn t feel safe for me to drive. Like i said, i am looking forward for a way to come back there and have my car fixed as it was before at least if you cant fix it al the way. But before i got there my car was safe to drive. Now it pops when i steer plus it pops when i stop.

Jul 14, 2022 -

Mastanul responded

You have to take this serious because this is very serious.

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