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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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August 18, 2022

Everyone was super kind, did a great job on auto butler cleaning and re arranged my stuffed animals in a sweet way! Got it back to me when i needed it! More

by Jmele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl, Michael Seaver
August 17, 2022

I asking for to put life time battery, they put 84 month battery, never told me, tech put 84 month , until i did check my car today , i call customer service they told me no have available life time bat More

by josejavier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us. Unfortunately, there isn't a "life time" battery. You should have been made aware of this before your new battery was installed.

August 17, 2022

The service writer was courteous quick and efficient at drop off and pick up and set up next service. More

by hgks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jarrett Overby
Aug 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

August 17, 2022

Keith was very accommodating and professional. The repairs were done quickly and on time. The video inspection was a nice touch but they sent me the wrong car. More

by Bhutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Aug 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

August 15, 2022

I had the pleasure to have John Tremblay help me. He took such great care of me. It was my first time ever taking my car to maintenance. He was courteous, knowledgeable, and friendly, and was willing More

by Maya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for your kind words for our associate, John.

August 15, 2022

Someone stole a specialty flashlight that I left on my key ring left my car there to be serviced took it not happy about that and I needed it for work leave people stuff alone and just service my car More

by soniagray817
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Cartelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl, Scott Proeun, Jarrett Overby
Aug 16, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your concerns. We are sorry to hear about the missing keychain flashlight and the introduction you received by our associate. These items will be addressed. Again, you have our apologies.

August 15, 2022

The service was excellent. The service personnel were professional and polite. Informed me of my options for service and kept me abreast throughout the process. More

by Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Aug 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

August 14, 2022

I couldn’t believe the courtesy by providing an Uber to take me to my fiancé’s house and back. And the car was fabulous. Clean and beautiful when I got it back. Thank you. More

by NANCYWROE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Leitl
Aug 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for your kind review.

August 14, 2022

Very professional and good about updates on the progression of work being completed. Very satisfied with their service. More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 15, 2022 -

Gettel Toyota of Charlotte County responded

Janice, thank you for your business and for your kind words.

August 14, 2022

Scott was incredibly helpful and explained a difficult issue thoroughly. He gave us options and advocated to make our repair convenient and quick. More

by Loverulesandsodoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Aug 15, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for your kind words.

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