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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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August 24, 2022

Very friendly, attentive. Good at explaining everything. Fast and easy service. Waiting room was relaxing More

by Lena
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Proeun
Aug 25, 2022 -

Gettel Toyota of Charlotte County responded

Lena, thank you for servicing your vehicle with us and for taking the time to review your experience.

August 23, 2022

I always get excellent service at Gettle. My service manager, John T is very good at explaining everything to me. He is very polite and courteous to customers. I would highly recommend Get More

by Tremb99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

August 22, 2022

3 1/2 hours for an oil change and now 4 1/2 hours for brake fluid flush, front rotor and pads. Unexceptable. I had an appt both times for 9;30 and service rep did not come out for 2 hours to give me an More

by DARLINGPAWS
Recommend Dealer
No
Employees Worked With
Ryan Twogood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician #144544 0stars
Aug 22, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your recent visit. We apologize for the length of your wait time. We know that your time is valuable. Please know that we do offer complimentary UBER service to avoid the wait time. We apologize if it wasn't offered to you. Thank you for bringing this to our attention. Your comments have been sent to our management team.

August 22, 2022

Always have an excellent service person and I always get good service. Very accommodating. Excellent! More

by KML101010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Aug 22, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your recent visit. We appreciate you and your kind words.

August 21, 2022

Garrett helped me at my service appointment today and made it a wonderful experience. Definitely goes above and beyond. Thank you!!! More

by marisabaermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Overby
August 21, 2022

Great customer service. They take their time to explain things to you. I recommend then. More

by DCARRASQUILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
August 21, 2022

Michael Cartelli gave us very informative service that we needed to know. We always have had great service at Gettle Toyota I wouldn’t go anywhere else for service. More

by JOEWALSHFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Gettel Toyota Charlotte County has a great Service Team. Michael Cartelli, Assistant Service Manager, has always provided us with excellent service over the years. More

by carolmolzahn
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

August 20, 2022

Happy to get a scheduled appointment, checked in and service completed on time. My service representative was efficient, friendly, and did not push when I declined a couple of recommended things I plann More

by bill.wineland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl
Aug 20, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

August 20, 2022

Scott has to be one of the best customer care professionals I have known… Many Thanks…!!! More

by Morgandensley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Aug 20, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your business and kind words for our associate, Michael.

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