Gettel Toyota of Charlotte County- Service Center

Service writer are professional mechanic needed to be pushed a little more 3 hours for a tire rotation with appointment is not acceptable this is the last Toyota I will buy pushed a little more 3 hours for a tire rotation with appointment is not acceptable this is the last Toyota I will buy More

I went in for a tire loosing air. They said they could not fix it. Ordered a new tire then put the donut on when the look was slow I returned to have the new tire put on a week late They said they could not fix it. Ordered a new tire then put the donut on when the look was slow I returned to have the new tire put on a week later. It Took much longer than expected! They could have put the new tire on the rim, balanced and mounted it then remove all four and Rotate them. Go take a break return and rotate them again, another break, rotate again, another break and rotate again back to the original positions and still make me wait More

The worst customer service experience ever. You are lucky if a receptionist answers your call, you are lucky if a service representative answers your call and you are lucky if you receive a ret You are lucky if a receptionist answers your call, you are lucky if a service representative answers your call and you are lucky if you receive a return call. Terrible! More

I have had some good and not so good experiences here. I was pleasantly surprised that they were open so soon after the hurricane and had a good experiences. I was pleasantly surprised that they were open so soon after the hurricane and had a good experiences. More

Professional, efficient, top notch. Dropped my car off. They had it done in a couple hours and even took a video and sent to me of the work that was completed. Dropped my car off. They had it done in a couple hours and even took a video and sent to me of the work that was completed. More

Very friendly staff and the salesmen that I have dealt with are very kind and knowledgeable. with are very kind and knowledgeable. More

Great customer service , always presentable very nice, Great timing didn’t have to wait long at all. A job well done Great timing didn’t have to wait long at all. A job well done More

Keith Sanders was very helpful and kept us informed thought the entire repair process of my Tundra. I felt very comfortable and the service dept took good care of my truck. Thank you!!! thought the entire repair process of my Tundra. I felt very comfortable and the service dept took good care of my truck. Thank you!!! More

Was my coupon applied? Hard to tell on invoice. Last service windshield wiper fluid was not filled, had to fill myself a week after service. Hard to tell on invoice. Last service windshield wiper fluid was not filled, had to fill myself a week after service. More

Phone service needs to be improved. No one answered the phone the first three times we called to make the appointment we got a recorded message. No one answered the phone the first three times we called to make the appointment we got a recorded message. More