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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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October 28, 2022

I love this place you get there no long wait care of you and explain everything and you can see what they doing on the car More

by RAMON.BEVERLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Leitl
Oct 29, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and for taking the time to rate your experience.

October 27, 2022

My appointment was kept on time! Service Advisor was courteous and helpful in responding my questions about my battery and recall notice. Service was complete in the time stated. Gre More

by FJGIORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Oct 27, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

October 27, 2022

The wait time was longer than normal. I know they had a lot going on however this was a scheduled appointment. Normal was around an hour or a little over. This was over two hours More

by ARTCARLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Leitl
Oct 28, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to share your experience. We apologize for the long wait time and thank you for your patience.

October 27, 2022

Great place to buy or service a vehicle, why great people all around. Thank you More

by MAX1653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your experience. Thank you for your kind words.

October 27, 2022

Very good attention, speed, kindness, always pending with the client regarding the possible substitutions of the vehicle More

by Nestor1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Oct 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to rate your experience.

October 22, 2022

Michael was professional and kept me updated all time, letting me know the progress of the job, and extra needed to complete More

by Frank Buskland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

October 22, 2022

I had an appointment, everything was taken care if in a timely manner.Service was great. More

by wk.mannina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

October 21, 2022

They fixed primary concern and explained cost to do other work I opted to forgo extra expense More

by jrosenblum07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name but the tech assigned was very accomodating and explained the ptoblem, Cameron Leitl
Oct 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

October 21, 2022

Not a 5 star because your prices are too high. Jonas is very knowledgeable and I trust him with my cars. I definitely want him always to care for my two vehicles. Keith is great and very person More

by Bettynovick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl
Oct 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and kind words for our associates.

October 21, 2022

One of the things I have done what is a tire rotation I am missing two caps for my stems from my tires they’ve been on there since the day about it and after my service they’re gone not too good More

by EBLAKESLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We apologize for the missing valve stems. Please feel free to visit our service lane at your convenience and we will replace them. Thank you for bringing this to our attention.

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