Gettel Toyota of Charlotte County- Service Center

Courtesious and understand what I say and explain the reasons why something has gone wrong. reasons why something has gone wrong. More

Excellent service. Scott checked us in and went over with us what services we would receive. We waited in the comfortable waiting area while our car was serviced. Th Scott checked us in and went over with us what services we would receive. We waited in the comfortable waiting area while our car was serviced. The wait was not long at all. Scott came and told us our car was ready then went over the completed services. My husband has neuropathy and walking is sometimes a bit difficult. Scott told us to wait while he went to get our car and backed in into the garage for us to get in. Fast, excellent and most courteous service. More

Ryan has been a great service writer the many times I have brought my Prius to Gettels..Very happy with quality of work and the Customer Service have brought my Prius to Gettels..Very happy with quality of work and the Customer Service More

Quick easy and fast work is done correctly. They explain if something is wrong and ask to fix it They explain if something is wrong and ask to fix it More

They took me in early after I was mistaken about my appointment time. I was provided with quick and quality service. appointment time. I was provided with quick and quality service. More

Excellent communication about appointment during very busy time after hurricane. Service completed In estimated time busy time after hurricane. Service completed In estimated time More

The sales manager said he was going to get me a status on a car I purchased myonths ago and have not gotten it delivered every two weeks but I have never received one status a car I purchased myonths ago and have not gotten it delivered every two weeks but I have never received one status More

I was extremely impressed with the contact and updates I had received from the service department and Scott. When it was Scott’s day off I was still updated! They had performed a wheel balance and rotation had received from the service department and Scott. When it was Scott’s day off I was still updated! They had performed a wheel balance and rotation to rid of my wheel shake. They also had attempted to repair my charging pad even though it doesn’t work still I will go back and have no issue taking it back. It is difficult to find a good service department but I was impressed with them! More

Very good service each time I’m there. Thank you Gettel Toyota of charlotte county Thank you Gettel Toyota of charlotte county More

They lied about the car. It's a 2021 with 3 previous owners. Listed as lease car in silver color. When we bought it, they changed color from silver to red on paperwork. They It's a 2021 with 3 previous owners. Listed as lease car in silver color. When we bought it, they changed color from silver to red on paperwork. They also put a clear coat on it! Why would they do that unless when they got it from auction and it was a wreck. They are shady people. We were told cost would be 31,000 out the door if we bought right then. We did and still paid over 35,000. I think because we are elderly and handicap we were taken advantage of. I am very upset the KBB value is 26,000. We were scammed.Never again will I go to Gettel. More