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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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November 17, 2022

Quick easy and fast work is done correctly. They explain if something is wrong and ask to fix it More

by SILENTHUNTER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl, Scott Proeun
Nov 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for entrusting us to service your vehicle and for taking the time to rate your experience.

November 16, 2022

They took me in early after I was mistaken about my appointment time. I was provided with quick and quality service. More

by jessicablaney12
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Nov 17, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

November 14, 2022

Excellent communication about appointment during very busy time after hurricane. Service completed In estimated time More

by Dixie Scelsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Nov 14, 2022 -

Gettel Toyota of Charlotte County responded

Dixie, we thank you for allowing us to service your vehicle and for taking the time to rate your experience.

November 14, 2022

The sales manager said he was going to get me a status on a car I purchased myonths ago and have not gotten it delivered every two weeks but I have never received one status More

by JERRYMORRIS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Nov 14, 2022 -

Gettel Toyota of Charlotte County responded

Jerry, thank you for purchasing your vehicle from us and for taking the time to rate your experience. We are sorry to hear about the lack of communication from our sales team. Your comments have been sent our executive management team.

Nov 14, 2022 -

JERRYMORRIS8 responded

I put money down on may 11, and I am getting the run around until you get an allocation on a car?…

November 13, 2022

I was extremely impressed with the contact and updates I had received from the service department and Scott. When it was Scott’s day off I was still updated! They had performed a wheel balance and rotation More

by Joseph Torregrasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Nov 14, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate your kind words.

November 13, 2022

Very good service each time I’m there. Thank you Gettel Toyota of charlotte county More

by pkeller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Nov 14, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

November 12, 2022

Clean waiting area with nice chairs, water, coffee and magazines. Friendly staff and clean rest rooms. More

by Frank1040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

November 12, 2022

They lied about the car. It's a 2021 with 3 previous owners. Listed as lease car in silver color. When we bought it, they changed color from silver to red on paperwork. They More

by ljayne3
Recommend Dealer
No
Employees Worked With
Chris Lumpkin
Nov 13, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for purchasing your vehicle from us and for taking the time to rate your experience. Your comments have been sent to our mangement team.

Nov 15, 2022 -

ljayne3 responded

Which means nothing! As I said, it means nothing! The manager called me and said basically, there's nothing he can do for me! They overcharged me for the car.

Nov 17, 2022 -

ljayne3 responded

I have checked KBB and several cars like mine. They are all priced between $26,000 and $27,000. They charged me $33,984. Rip offs!!!

November 12, 2022

Ryan is very good at staying in touch and recommending what service needs to be done and what can wait till the next visit. I appreciate someone that returns calls!! More

by MATTINGLYKATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

November 11, 2022

Im impressed with the friendly and acceptable people greeting myself arriving at the service center. Iam especially impressed with the quality of the work performed on my vehicle. More

by GARNEVIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Nov 13, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

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