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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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December 06, 2022

This is where we purchased our Highlander and we expect a high level of service and care. To date we have been pleased with the staff and service. I would however like to see shorter wait times based on the More

by DANRIESEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Dec 06, 2022 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to rate your experience. We apologize for the long wait time. We know that your time is valuable. We do offer complimentary UBER service to take you to and back from anywhere within a 15 mile radius of the store to avoid the wait at the dealership.

December 06, 2022

Had to have a tire replaced, had to return next day. Tire was only inflated to 20 pounds. More

by KIRBY1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to replace your tire. We apologize for the inconvenience to you for having to return for additional air in the tire.

December 03, 2022

Had problems with rear hatch hinges on 2020 rav4. They got parts and are installing them for free More

by ECARR1
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Dec 03, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 03, 2022

Tom was kind, helpful and courteous in getting me checked in and out quickly. This was my first time there and I was in for the first service in our new Sienna. It is the closest dealer for me so I plan on More

by jdritalia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Dec 03, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 02, 2022

Courteous, attentive very pleasing and friendly great service and attitude greatly appreciated service was done is a timely matter More

by yhartsfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan twogood
Dec 03, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

December 01, 2022

Great Customer Service and satisfaction, will recommend this dealership to everyone I know. Thank you. More

by Joecool652017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Dec 02, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

December 01, 2022

I was very satisfied. They were courteous and answered all questions asked. Highly recommend them. More

by AJPU9834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Dec 02, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

November 29, 2022

Great service department. The service personnel and the service techs are very knowledgeable and helpful More

by RNELSON4195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl, Scott Proeun
Nov 30, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and taking the time to share your experience.

November 28, 2022

We were very pleased with the services and service department . John was easy to work with. More

by SISAACS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and kind review.

November 28, 2022

I want to thank Scott for being prompt at looking at my car as soon as it got towed. The communication link was awesome and helpful to follow what was going on. I’ve never had a dealership work that fast. More

by lrh293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Proeun
Nov 30, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We are glad to hear that all went well.

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