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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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December 25, 2022

Great fast service and our service guy was awesome. Very helpful and squeezing is in last minute was the best customer service experience in awhile! More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Gettel Toyota of Charlotte County responded

Michelle, thank you for your business and for taking the time to rate your experience. We are glad to hear that all went well.

December 25, 2022

Was left sitting in waiting room for 2 hrs for tire change and oil change. Had appt. Agt had left the building without notifying me. Not happy More

by GRAYG1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize for the long wait time and that your service advisor left without notifying you. Thank you for bringing these concerns to our attention. They will be addressed.

December 24, 2022

I do like the attentiveness of the employees at Gettel Toyota! Seems to be a smooth machine More

by jbickel_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 22, 2022

Fast efficient service. Finished the job on time. Very pleased with the results as always More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Dec 23, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

December 20, 2022

It looks like Chris the mechanic don’t know how much psi goes in a tire, it’s 33psi not 39psi, i’m very bad at your dealership very bad!… More

by ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

ben responded

Very bad! Dealership!…

December 19, 2022

Cameron was prompt & very professional ! He clarified all & many of my questions & concerns ! I highly recommend Cameron as a service agent & what he does for his community ! More

by Kim Wehe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Leitl
Dec 19, 2022 -

Kim Wehe responded

Yes this is Kim Wehe verified !

December 18, 2022

I’ve been having my truck serviced at this dealership since 2008. Honest, fair, dependable, and quality service. More

by bluearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your very loyal business and for taking the time to rate your recent visit.

December 18, 2022

John did a great job for us on this visit as he always does. Thanks again. More

by Dt
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

December 18, 2022

Service is flawless, friendly, thorough, and quick. I’m extremely pleased with both Toyota and this dealership More

by jan.dorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Gettel Toyota of Charlotte County responded

Jan, we thank you for your business and for taking the time to rate your recent visit to our service department.

Dec 18, 2022 -

jan.dorman responded

Thanks, see you soon!

December 17, 2022

Cheryl was very helpful. She gave us several options to consider. Very friendly and professional staff. More

by Jstrong1022
Recommend Dealer
Yes
Employees Worked With
Cheryl King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to share your experience.

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