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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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January 01, 2023

John did a great job in informing me as to what items need to done to my suv. More

by Cherikuhlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

January 01, 2023

Good service on car. Could have done a better job keeping me informed about progress on maintenance. Took almost 3 hours. More

by tfcowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize for the long wait time and your patience.

December 31, 2022

I was very satisfied with the service but when all the work was completed and someone came out and told me my car was done and that’s when the problem started. He sent me out the side door to go try to f More

by Halsharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me
Dec 31, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to share your recent visit to our service department. We apologize that the service manager that worked with you didn't help you to your vehicle. We thank you for bringing this to our attention and we assure you that your comments have been sent to our management team.

December 30, 2022

Keith took fine care of us. In and out to suit the needs of our schedule More

by Pdd195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Dec 30, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

December 27, 2022

Tom is really a good service man. Since the 10,000 checkup was done at 3822 miles, just a rotation needed done that would take an hour or so. After two hours , I asked if I had missed More

by gbbryce46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Dec 27, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience.

December 27, 2022

Excellent work , good communication, very helpful and caring person ,I strongly recommend, Happy with results More

by capehobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl, Scott Proeun, Thomas Swaney
Dec 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

December 27, 2022

Service at this location has always been wonderful! I plan on taking my car there in the future More

by Nlncplnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Cameron Leitl, Scott Proeun, Thomas Swaney
Dec 28, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

December 25, 2022

Was left sitting in waiting room for 2 hrs for tire change and oil change. Had appt. Agt had left the building without notifying me. Not happy More

by GRAYG1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize for the long wait time and that your service advisor left without notifying you. Thank you for bringing these concerns to our attention. They will be addressed.

December 25, 2022

Great fast service and our service guy was awesome. Very helpful and squeezing is in last minute was the best customer service experience in awhile! More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Gettel Toyota of Charlotte County responded

Michelle, thank you for your business and for taking the time to rate your experience. We are glad to hear that all went well.

December 24, 2022

I do like the attentiveness of the employees at Gettel Toyota! Seems to be a smooth machine More

by jbickel_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

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