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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews
Call Service Center (941) 676-3741

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

Sort by
January 16, 2023

Employees are friendly, courteous, and knowledgeable. Facilities are clean and modern What more can a customer hope for? More

by ARADCLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Swaney
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Jan 16, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We believe you meant to give us a five star rating (five being the best) based on your comments. If that is the case, would you revise it for us? Many thanks for your kind words.

January 14, 2023

I found the service very efficient. My appointment was a little late, but the nice service made up for it More

by ABUNNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Report | Print
Jan 15, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience. Welcome to the Gettel family.

January 14, 2023

Mike is always awesome, friendly and knowledgeable about what is due for my service appointment More

by JRIPAJR
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 14, 2023

Thank you for your time. You did a great job. See you all next time. More

by mmaldonado_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Scott Proeun, Thomas Swaney
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Jan 15, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

January 13, 2023

Excellent service and courteous and knowledgeable staff will always return and recommend others keep up the good work More

by RAWPARKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Report | Print
Jan 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time rate your experience.

January 12, 2023

One hour 20,000 service took 2 1/4 hours. I showed up at my appointment time. Service dept was an hour late. Pathetic!! More

by Ptonks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not memorable
Report | Print
Jan 12, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We apologize for the length of your wait time. Please know that we provide complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait.

January 11, 2023

Tires pressure alarm all 4 next morning. Maintenance required alarm next day from not resetting oil change. xxx More

by JOSMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your recent experience. We are sorry to hear about the tire pressure alarm. We apologize for the incovenience and thank you for letting us know. It will be addressed with the technician that worked on your vehicle.

January 09, 2023

Very nice great service, friendly staff very nice costumers lounge, and Tom was very friendly and helpful More

by MRICH3140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Report | Print
Jan 09, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience. We are glad to hear that all went well.

January 09, 2023

Service is always great. Customer service Excellent. Very knowledgeable staff. Service writer John Tremblay always very helpful. Thank you More

by NEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to share your experience.

January 08, 2023

Service is fine, and I was very disappointed in the sales people and sales management More

by JOEK46WORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us. We are sorry to hear that your experience with our sales team wasn't a good one. Thank you for letting us know.

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