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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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January 26, 2023

People are nice service was awesome 👌 The video from mechanic was new to me😀Thanks More

by Phelpspoolservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

Jan 27, 2023 -

Phelpspoolservice responded

People are nice service was awesome 👌 The video from mechanic was new to me😀Thanks

January 25, 2023

John was able to get my oil change done on a Saturday without an appointment. It was very busy, but my daughter needed to drive the vehicle back to Louisiana the next day. He saved the day More

by Motif8r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to share your experience. We are glad we were able to accommodate you without an appointment.

January 24, 2023

We have leased 2 Toyota’s from Gettel Toyota. First vehicle was a Camry. Detailing of this Camry was fantastic. Second vehicle is a RAV4. Detailing of this RAV4 did not happen? We first noticed More

by OWLSNEST2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
DeWayne Moody
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience. Your comments have been sent to our management team regarding the delivery cleanliness of your vehicle and the missing pinstripe.

January 24, 2023

I was greeted immediately with a good morning and a smiles. Was asked if I needed anything extra checked out other than my regular maintenance. Everyone was very helpful and kind. I was in and out! More

by Saralee1118
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Jan 24, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience.

January 22, 2023

I was told and oil change should be an hour and a half tops. And then I’ll be in 2.5 hours. More

by MARYDONV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience. We apologize for the long wait time. We know your time is valuable. Please know that we provide complimentary UBER service to take you to and from anywhere within a 15-mile radius of the dealership to avoid the wait time.

January 22, 2023

The vehicle was taken on time and all the work I desired was performed at a reasonable cost and done within a reasonable amount of time. The waiting room was clean and coffee was available at no cost and so More

by marli47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We appreciate you and your kind words.

January 20, 2023

Ha be found everyone friendly and helpful. Although I would rather have someone person help me than have to use a stick when I have as question on how something should be set up. I am useless More

by HARAREBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

January 19, 2023

Very good personal communication between me and Ryan and the follow up communication with parts department and scheduling of key fob appointment More

by lindaolthof1050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

January 19, 2023

10/10 experience! Tom was great and had everything I asked for taken care of. Would definitely recommend! More

by briannalorine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Swaney
Jan 19, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 17, 2023

Longer than usual wait today . but everything worked out fine in the end. Good pricing on oil changes. More

by KRX2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spoke with Murray about your promo.
Jan 18, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

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