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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,753 Reviews

1,753 Reviews of Gettel Toyota of Charlotte County- Service Center

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January 26, 2023

Great service rep reasonable charges and not a long wait. Clean facilities too. Very happy with this dealership. Will always take my vehicle there. More

by JAG1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Jan 27, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 26, 2023

Takes too long and shouldn't when there is an appointment. No need to say more, although this is required by your survey. More

by KARENWNYHOUSEBUYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Jan 27, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle. The wait time at the dealership can be avoided by using our complimentary UBER service that will take you to and from anywhere within a 15 mile radius of our dealership.

January 26, 2023

Tom was very friendy, made sure he understood the problem and how to get it solved More

by HWBAGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Jan 27, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 26, 2023

People are nice service was awesome 👌 The video from mechanic was new to me😀Thanks More

by Phelpspoolservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

Jan 27, 2023 -

Phelpspoolservice responded

People are nice service was awesome 👌 The video from mechanic was new to me😀Thanks

January 25, 2023

John was able to get my oil change done on a Saturday without an appointment. It was very busy, but my daughter needed to drive the vehicle back to Louisiana the next day. He saved the day More

by Motif8r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to share your experience. We are glad we were able to accommodate you without an appointment.

January 24, 2023

I was greeted immediately with a good morning and a smiles. Was asked if I needed anything extra checked out other than my regular maintenance. Everyone was very helpful and kind. I was in and out! More

by Saralee1118
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Jan 24, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience.

January 24, 2023

We have leased 2 Toyota’s from Gettel Toyota. First vehicle was a Camry. Detailing of this Camry was fantastic. Second vehicle is a RAV4. Detailing of this RAV4 did not happen? We first noticed More

by OWLSNEST2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
DeWayne Moody
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience. Your comments have been sent to our management team regarding the delivery cleanliness of your vehicle and the missing pinstripe.

January 22, 2023

The vehicle was taken on time and all the work I desired was performed at a reasonable cost and done within a reasonable amount of time. The waiting room was clean and coffee was available at no cost and so More

by marli47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We appreciate you and your kind words.

January 22, 2023

I was told and oil change should be an hour and a half tops. And then I’ll be in 2.5 hours. More

by MARYDONV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience. We apologize for the long wait time. We know your time is valuable. Please know that we provide complimentary UBER service to take you to and from anywhere within a 15-mile radius of the dealership to avoid the wait time.

January 20, 2023

Ha be found everyone friendly and helpful. Although I would rather have someone person help me than have to use a stick when I have as question on how something should be set up. I am useless More

by HARAREBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to rate your experience.

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