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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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February 05, 2023

Love working with Kieth ang Jonas! Very professional and great customer service. Pleasure having my truck serviced. More

by IBROUGHTON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Feb 07, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

February 03, 2023

Michael Cartelli was able to squeeze me in for maintenance during a very busy week. I appreciate his willingness to help and accommodate me! He always goes the extra mile for his customers. More

by SALLEYEDUCATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle with us and for taking the time to share your experience. We thank you for your kind words for our associate, Michael.

February 01, 2023

The service department was very efficient and friendly. I love the discount coupons that Gettel sends to my email. When I’m ready for my next new vehicle it will be from Gettel. More

by Rdaldridge7084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle from us and for taking the time to rate your experience.

January 29, 2023

Horrible. 6 hrs to get a call back. Didn’t even check my sensors. Racked up over $800 of issues. Ridiculous No one in service when I went to get my car. More

by joannejames58
Workmanship
Recommend Dealer
No
Employees Worked With
JOHN TREMBLAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit. We apologize for the late call back and that the team was gone when you arrived for pick up. Thank you for bringing your concerns to our attention. We are sorry to hear that you won't be returning.

January 29, 2023

Very professional, took time to listen to what I was saying. Did the work on my car in a timely manor. More

by mistyacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your recent visit.

January 28, 2023

Very Good car service have use tiempo for three of my cars l Will go agai More

by diamondgril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders, Thomas Swaney
Jan 29, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

January 28, 2023

I need to have my tire balanced. Keith was able to get my car in and taken care of pretty quick. More

by Cherikuhlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders
Jan 29, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 26, 2023

Great service rep reasonable charges and not a long wait. Clean facilities too. Very happy with this dealership. Will always take my vehicle there. More

by JAG1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Jan 27, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience.

January 26, 2023

Takes too long and shouldn't when there is an appointment. No need to say more, although this is required by your survey. More

by KARENWNYHOUSEBUYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Jan 27, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle. The wait time at the dealership can be avoided by using our complimentary UBER service that will take you to and from anywhere within a 15 mile radius of our dealership.

January 26, 2023

Tom was very friendy, made sure he understood the problem and how to get it solved More

by HWBAGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Swaney
Jan 27, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience.

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