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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 11, 2023

Stopped by with a minor issue on my key fob - Michael was great and did a quick repair and sent us on out way! More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Gettel Toyota of Charlotte County responded

Rose, thank you for allowing us to service your vehicle. We are glad to hear that the issue was resolved promptly.

March 10, 2023

Very knowledgeable and helpful. Service completed as expected in the time expected. We also appreciate our Toyota care. More

by HAWKIT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your experience.

March 09, 2023

Not please with estimate to fix sliding door problem on Van. Your estimate was 1100 and got it fixed for 341… More

by Griffithlola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Twogood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for the opportunity to earn your business and for taking the time to review your experience with us. We're glad you got your door fixed.

March 09, 2023

Wonderful experience , Keith the sale associate had patience and answered all my questions. Overall I was satisfied with my service. More

by ABBYELIZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Mar 10, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to be your automotive business partner and for taking the time to review your experience.

March 09, 2023

Very disappointed in the service the last couple of times I’ve had my car serviced. This last service was the worst. I had a 10 am appointment and it took 2 and a half +hours for a tire rotation. Would have More

by Shelyphyllis
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sanders
Mar 10, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for allowing us to service your vehicle and for taking the time to review your recent experience. We apologize for the long wait time. We offer complimentary UBER service to take you to and from anywhere within a 15-mile radius of the store to avoid the wait at the dealership. We apologize if it wasn't offered to you.

March 08, 2023

The staff at this dealership always make me feel welcome and are glad that I am there! I was a few minutes late for my last appointment, and Ryan Twogood was very pleasant and said it was fine! I am so gl More

by Deevofla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to review your recent visit.

March 06, 2023

Was knowledgeable and explained in a way I could understand. Would recommend this dealership to anyone More

by sandygee2840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

March 06, 2023

Fast and efficient. Work was scheduled and completed in a timely manner. Thank you for your setvice. More

by summersnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your recent visit.

March 02, 2023

Excellent service by all memebera of the teams thank you for your service ! I appreciate it ! More

by Jaredehalstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Jaredehalstead responded

Thank you

Mar 02, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

March 01, 2023

RYAN TWOGOOD WAS OF GREAT HELP WHEN I WAS IN A JAM THANKS AGAIN RYAN More

by Goyette647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

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