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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 18, 2023

Thank you Ro, talk to you next time . They want me to write 15 words More

by kittenstar40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ro
Mar 19, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

March 18, 2023

I came in at the end of the day as an emergency with what was thought to be a dead battery that needed to be replaced. Upon examination it turned out to be both a bad alternator and a bad battery. We had to More

by NAPPLEGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We are glad to hear that you're back on the road.

March 18, 2023

The technician who work on my vehicle was extremely polite and professional. He was very knowledgeable and explained the repairs needed. Gettel has earned a customer for life! Thank you! More

by Richardb.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Brinard - Technician
Mar 19, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

March 17, 2023

Very friendly and efficient. They did not try to oversell me on an issue with my car. More

by jwd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders
Mar 17, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 15, 2023

Polite , courteous, took car in right away , everything was taken care of in good time , very happy More

by gtbrunette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Gettel Toyota of Charlotte County responded

Michael, thank you for allowing us to service your vehcle and for taking the time to review your recent visit.

March 13, 2023

Gettle needs to treat their customers like Palm Auto used to. An oil change,tire rotation, and brake fluid flush took 3 hours.I was told 1 1/2hours.Iwould have gone home and returned. Not waited. More

by fraidycatang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We apologize for the long wait time. Please know that we offer complimentary UBER service to avoid the wait time at the dealership.

Mar 15, 2023 -

fraidycatang responded

I know you have uber service. Was told every time only 1/2 hour more. Had I been told it would take 3hrs. Snd not 1 1/2 hours,I would have opted for the Uber rida home.

March 13, 2023

Service was reasonably quick. Service techs were polite. Waiting area was comfortable and well supplied with beverages and snacks. More

by RSTANLEY51
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We appreciate you and your kind words.

March 13, 2023

Low pressure, friendly staff, relatively fast service department. Knowledgeable salesperson, easy to do business with. More

by APRILCODES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torres
Mar 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to share your recent experience.

March 12, 2023

Took care of my service and fixed issues that needed to be done. Service advisor was so friendly and helpful More

by SDELAGUARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vheicle and for taking the time to review your experience.

March 12, 2023

I arrived early for my 9:15 appointment, I left there at a quarter to 12:00. That is entirely too long to wait on just an oil change. No tire rotation. Nothing else was performed on the car. I got the car b More

by Bob Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOHN TREMBLAY
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Gettel Toyota of Charlotte County responded

Bob, we thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We are sorry to hear about the length of your wait time and that there were greese prints on your hood. We offer complimentary UBER service to take you to and from anywhere within a 15-mile radius of the dealerhsip to avoid the wait. If it wasn't offered to you, you have our apologies.

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