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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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March 30, 2023

I had a serious problem with brake lines and also a lift gate (hatch). Very pleased with service from Mike and although it took a few days the technician made sure the wheelchair van was ready for the road More

by Canuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Gettel Toyota of Charlotte County responded

Mr. Mooney, we thank you for entrusting us to service your van and for taking the time to review your experience.

March 29, 2023

Ryan is always super helpful servicing our fleet, and my personal vehicle. Keep up the good work. More

by DTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your experience with us.

March 29, 2023

Came in for oil change and screw in tire. Oil change fine. Tire could not be repaired . Had to buy new one. Fine. All tires previously bought from Gettel and under warranty. Service person sa More

by Willd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bro
Mar 30, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We apologize for our lack of communication back to you regarding your damaged tire. Would you send your name and contact number to cgeorge@gettel.com and I will follow up with the service team for you? Thank you.

Apr 01, 2023 -

Willd11 responded

I sent all information this week. Copies of emails.

March 27, 2023

Great Service! Knowledge and service oriented. Thank you for helping. Would recommend to anyone. Thanks More

by SCHWEET211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your recent visit.

March 26, 2023

After tire rotation Didn’t check my tire pressure or fluid levels…both required adjustments. More

by Gordopicken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service mgr was excellent
Mar 27, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. Thank you for letting us know about the tire pressure and fluids. Your comments have been shared with our management team to address with the technician that worked on your vehicle.

March 26, 2023

My only problem was I could not get my driving display back on multi information display, help More

by DONNASHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Mar 27, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. Please visit our service lane at your convenience to have your dispay screen reset. We apologize for the inconvenience.

March 25, 2023

Gretel Toyota has the best team of professionals in town. I would recommend them to my friends and family More

by vnaudelin2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Iraheta
Mar 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to share your experience. We appreciate you and your kind words.

March 25, 2023

Everyone is kind and caring. Truly professionals! Always a pleasure dealing with your dealership thank you!’ More

by DMS353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and taking the time to review your expeience with us.

March 24, 2023

Friendly professional service! ! Clean comfortable establishment! They were very quick to call when service was completed!! More

by jphamilton757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

March 23, 2023

Slow. Waiting 2 days to hear from service about my car. Need to improve if you want my business. More

by sandralewis42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
Mar 24, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We are sorry to hear about the slow communication from our team. Your comments have been sent to our management team.

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