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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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April 22, 2023

Everything went smooth I was very satisfied with Ryan. Everything went well and the car is nice More

by nacthehawk@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 22, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your experience.

April 22, 2023

I’ve been in the automotive business for 35 years of which I was a Business Consultant for major dealerships across the United States. Earlier I was a GM to two Ford dealerships owned by the same family More

by LarryBisso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Gettel Toyota of Charlotte County responded

Larry, thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 21, 2023

This dealership is very professional. Mike was efficient and a very pleasant employee. I was able to get in right away for service. More

by Frizzles68
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 21, 2023 -

Frizzles68 responded

Verified

April 21, 2023

Working on my car they gave us a loaner. First time that happened. We're good to us. More

by Joyce Arnemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Apr 21, 2023 -

Gettel Toyota of Charlotte County responded

Joyce, thank you for allowing us to service your vehicle and for taking the time to share your experience.

April 21, 2023

Took my car in for detailing said it would be ready in 3 hours went back in 4 hours had not started on it so waited then when it was finished they did not vacuum it and I paid for a 5-year detailing then wa More

by croste8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service and sales
Apr 21, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your recent experience. We apologize for the long wait time and that the inside wasn't done. Your comments have been sent to our management team for review. In regards to your Sienna inquiry - unfortunately, most customers are having to pre-order their vehicles because of lack of inventory on the ground. It's not just Gettel Toyota that's affected. We are sorry to hear that you won't be returning. We never want to lose a customer.

April 20, 2023

All business like He told me what they were going to do to the car and I said fine More

by SLEEPTIGHT@JUNO.COM
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 20, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 20, 2023

We had a 8:30 appt. For 45000 mi checkup. It took way too long. 11 o'clock till done. More

by J39BOBBY@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 20, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We know your time is valuable, so we offer complimentary UBER service to take you anywhere within a 15 mile radius of the store to avoid the wait. If it wasn't offered to you, you have our apologies.

Apr 20, 2023 -

J39BOBBY@HOTMAIL.COM responded

Thank you for the offer of a uber but we live farther than 15 mi. It wasn't offered a the time.

April 20, 2023

Professional Michael was very professional and pleasant. I told him which services I wanted done and which I wanted to delay until my next visit. More

by Frizzles68
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 20, 2023 -

Frizzles68 responded

This dealership is efficient and the service department employees are very professional and pleasant (Michael).

April 20, 2023

When I bought the certified used car. It was missing the directional handle for the airflow in the center of the dash column neither I nor the dealership had picked up on this prior to th More

by tthmsbrandys
Recommend Dealer
Yes
Apr 21, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to review your experience.

April 16, 2023

The only place I go for my vehicles,The salea people are so so awesome. More

by JEANDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to share your recent visit.

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