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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,750 Reviews

1,750 Reviews of Gettel Toyota of Charlotte County- Service Center

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May 15, 2023

Staff was very professional and helpful. Ryan was particularly knowledgeable and supportive! I will request him to handle my maintenance needs in the future. More

by Richard Herried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to service your vehicle with and for taking the time to rate your experience.

May 13, 2023

Friendly, fast service. Dropped car off the day before its appointment. Ryan had the crew on it that afternoon. Called with an estimate and explained what was to be done. More

by BR4570@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Twogood
May 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 13, 2023

Best service and people around! Took care of us on an emergency situation and got us on the road More

by ivincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 13, 2023

Very professional and courteous. When car is finished make sure to advise entire waiting area. More

by bettytorrance
Recommend Dealer
Yes
Employees Worked With
Hi
May 14, 2023 -

Gettel Toyota of Charlotte County responded

Betty, thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 12, 2023

It was a positive experience, and everything was explained to me clearly, and I was treated fairly well. More

by RBOOMHOWER9788@CENTURYLINK.NET
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN TREMBLAY
May 12, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

May 12, 2023

Was told my car would be ready in 5minutes 20 minutes later had to look for someone to finish paper work got in car very hot so car was probably ready 30 minutes More

by DENNISTREMBLAY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A woman
May 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize that your vehicle wasn't returned to you as soon as it was completed.

May 12, 2023

Mike was very professional. I did have to come back to correct the alignment however. Mike took care of the problem immediately. More

by ppressimone@gmail.com
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cartelli
May 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle. We apologize that you had to return.

May 12, 2023

Great dealership, Ryan was very helpful. I meant to see if anyone could help me figure out my GPS before I head back to Minnesota. More

by PLBNOTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

May 11, 2023

The technician guy is no good. He talking more than you do is job he make me spend 30 minute just because his talking to the other coworker More

by vilmajoe430@gmail.com
Recommend Dealer
No
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cartelli
May 11, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to share your recent visit. Your comments have been sent to our management team.

May 11, 2023 -

vilmajoe430@gmail.com responded

Michael is the great guy he’s doing his job the way he supposed to do the technician guys is suck spend time talking to the other coworker instead you doing my job you make me spend 30 minutes then I get late to my job

May 11, 2023

Still waiting for the laminate window sticker a year later! I was promised 4 years of warranty and was only given 2. More

by Kcsomos@bex.net
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cartelli
May 11, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for sharing your experience. There isn't a 4 year maintenance warranty.

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