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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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June 24, 2023

Ro was really amazing very attentive and professional. Took care of my vehicle quickly and efficiently. More

by pessoaaline
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ro
Jun 24, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowig us to service your vehicle and for taking the time to review your recent visit.

June 24, 2023

Mike is not very honest and a tad greedy. He told me job would be about $390 plus oil change that would be about $50, then called and said $815. I said no.... he then called back and said he More

by jptar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. Your comments are very important to us and have been shared with our management team. Please feel free to request another service advisor when you schedule your next appointment.

Jun 24, 2023 -

jptar responded

I didn't say I recommend Gettel Toyota anywhere in my rating! I don't recommend getting ripped off and over charged for unnecessary work! What I did say was your mechanic fixed the issue! I was charged for unnecessary work, and lied to by your salesman! That is not a recommendation.

June 24, 2023

Professional and courteous staff, nice waiting room, and clean bathroom. Arrived earlyand was taken right away. I forgot to use coupons because booklet in car!!! I could have saved some money on part More

by bkertavage
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amber
Jun 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

June 23, 2023

Amber was super cool, she was able to get me in and out as promised. More

by Tee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amber Stordahl
Jun 23, 2023 -

Gettel Toyota of Charlotte County responded

Tee, thank you for allowing us to service your vehicle and for taking the time to review your recent visit to our dealership.

June 23, 2023

Great friendly, honest service. They got my repair done same day. John called me to give me the recommendation and called me when the van was ready. More

by THEMASONFAMILY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

June 22, 2023

My service appointment was quick and very pleaseant. I waited for my car since I had such an early appointment. More

by sadiepo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Gwinn
Jun 22, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

June 22, 2023

Ryan makes the store look great. Always a professional and easy to talk too. Explains things well. I want Ryan as my go to service mgr, forever More

by Robb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

Jun 22, 2023 -

Robb responded

It’s great place. Ryan is the best! Good Selling to your entire staff!!

June 22, 2023

I was charged more than the total price quoted, with our consent. Service was excellent, but the hidden fee cost me 240. Overcost More

by Horace Hill
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Gettel Toyota of Charlotte County responded

Horace, we thank you for allowing us to service your vehicle and for taking the time to share your experience. Your comments regarding the charge to you have been sent to our management team.

Jun 24, 2023 -

Horace Hill responded

Should be worded without consent.

June 22, 2023

I had a 2020 Toyota Sienna that the differential burned out whe a uniformed 24 year old tow truck drive towed my AWD vehicle with the back tire on the road I stead of o. A flatbed. I did not know any bett More

by jacombs46184
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We appreciate you and your kind words.

Jun 23, 2023 -

jacombs46184 responded

Your deserve ever word of gratitude. Mike in service is a great employee!

June 19, 2023

Amber was very friendly and courteous. Worked us in without an appointment for a maintenance checkup. Excellent customer service. More

by grahambonnie9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Stordahl
Jun 19, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

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