Gettel Toyota of Charlotte County- Service Center

They were very pleasant but never found the problem. Bought my car on May 10 took it back on June 26. Because of my car completely stopping and engine going off. I had to put it in park and restart it. Bought my car on May 10 took it back on June 26. Because of my car completely stopping and engine going off. I had to put it in park and restart it. In the middle of traffic was very scary. This happened 3 different times. When I took it to them they said there wasn’t anything wrong with it. Also my phone charging station wasn’t working and they said it wasn’t so they Are ordering the part then I have to take it back. Told me to call them back if it happened again. Not Satisfied at all. I have had Toyotas before and never had an issue. This is brand new only had 17 miles on it and now I’m afraid to drive and will it cause an accident? More

Very good service and a knowledgeable staff. Eager to provide assistance in any way possible. Very pleased. Eager to provide assistance in any way possible. Very pleased. More

Your service department was very accommodating with my appointment time since I was unable to get there for the originally set time. Also, They we're also able to do an oil change on a 2nd car without an appointment time since I was unable to get there for the originally set time. Also, They we're also able to do an oil change on a 2nd car without an appointment. Needless to say I was thrilled since I'm leaving within the week on a 1500 mile trip. Thanks for your flexibility. More

John Tremblay the service guy was fantastic! He was so patient and followed through on everything. He really made the customer happy. When I’m ready to buy another vehicle I will definitely buy He was so patient and followed through on everything. He really made the customer happy. When I’m ready to buy another vehicle I will definitely buy with you all. More

Amber is always so friendly and helpful and sets my mind at ease she is a huge asset to your dealership 5 stars at ease she is a huge asset to your dealership 5 stars More

Great place to buy a car and a great service department. Very personable and friendly Very personable and friendly More

My truck broke down 1500 miles from home on Interstate 75. .Amber in service was incredibly patient and kind during this stressful time. The service tech videoed what he saw was the problem and sent it t 75. .Amber in service was incredibly patient and kind during this stressful time. The service tech videoed what he saw was the problem and sent it to me. I loved this and I was able to share with my husband back in Kentucky. The service was completed quickly and we were able to drive home with no problem. Highly recommend the Service Dept! More

He told me up front what my car needed! Didn’t add more to it! Didn’t add more to it! More

Very customer friendly, always timely in scheduling service and getting it done in a timely matter. However, found it costly as have an extended service policy and they didn’t vaccum my car this time. service and getting it done in a timely matter. However, found it costly as have an extended service policy and they didn’t vaccum my car this time. More

Great service and done on time . Very clean store and happy workers. Both bathrooms were spotless for myself and wife . You should be proud of your service dept. as the other Toyot Very clean store and happy workers. Both bathrooms were spotless for myself and wife . You should be proud of your service dept. as the other Toyota stores nearby are not even close. More