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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews
Call Service Center (941) 676-3741

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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July 29, 2023

He is a crook as well as the whole dealership associates including managers. If I could give him no star I would, very unprofessional,stupid and nasty. People be aware of this dealership, they all make you More

by Truckergirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Twogood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Jul 29, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your business and for taking the time to review your experience with us. We would like to address the specifics of your experience that caused you to review us poorly. Please call or email customer relations at 941-676-3630 ext 33024 or cgeorge@gettel.com. We look forward to hearing from you.

July 26, 2023

Michael was very friendly and welcoming. The team did the work very quickly and i was way! More

by dcolagro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

July 24, 2023

Very Professional, knowledgeable, and customer service is excellent. Would highly recommend this dealership for purchase and/or service. More

by Stonerust1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders
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Jul 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

July 23, 2023

Finished service when they said they would. The service department is very courteous which I appreciate. More

by BOJAJOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

July 22, 2023

Mike was very friendly and outgoing. I didn’t have to wait very long. I was happy with the service. Thank you. More

by bwendy704
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

July 22, 2023

Always a pleasure going to the dealership. Everyone is friendly. The service team is attentive and keeps me informed on my service needs. More

by rstangsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to share your recent visit.

July 17, 2023

I would’ve liked someone to check up on me every hour is so. I sat for 6 hours More

by Marshaja
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Awesome salesperson with the dreadlocks, Keith Sanders
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Jul 18, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent experience. We apologize for the lack of communication and the long wait. We do offer complimentar UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait. If it wasn't offered to you, you have our apologies.

July 17, 2023

You guys need more help the service guy John was very good. Your service people who deal with my truck status my Lugnuts were bad in reality. I didn’t have the proper tool to take them off. The reason I More

by wesleyfeehrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to review your experience. Yes, we are short staffed. It has been an ongoing problem for most businesses in our area.

July 16, 2023

Does the work it's supposed to. Long wait for basic service but signs say they are understaffed. Often try to upsell More

by Duggles999
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Twogood
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Jul 16, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit. We apologize for the long wait and appreciate your patience.

July 15, 2023

The service was promised for 3 but I didn't receive my car until after 4. I brought it in at 12. Way too long a wait More

by SANDMNOGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person not listed
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Jul 15, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We are sorry to hear about the long wait time. We do provide complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait. If it wasn't offered to you, you have our apologies.

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