Gettel Toyota of Charlotte County- Service Center

Amber in your service department was great! She was very knowledgeable and professional. A real asset for your dealership. She was very knowledgeable and professional. A real asset for your dealership. More

My service advisor, Keith was great. He walked me to my car and showed me where my engine needed repair and work. I learned about coolant and even my doge bone shaft! He also taught me a He walked me to my car and showed me where my engine needed repair and work. I learned about coolant and even my doge bone shaft! He also taught me about the wear on my tires. I loved how he was teaching me. More

Amber did a great job getting me in and out in a timely manner. She is a pleasure to work with. manner. She is a pleasure to work with. More

First time there and treated like a valuable customer. Thank you for d so loving my vehicles issue Thank you for d so loving my vehicles issue More

The service was spectacular, from the service advisor to the comfort in the waiting room, everything was very fast and efficient. the comfort in the waiting room, everything was very fast and efficient. More

If took 5 calls to get an appointment for service,which is ridiculous for someone in service department to answer and return a call is ridiculous for someone in service department to answer and return a call More

Michael is a great service rep he always takes car of my family. I have been using him for the last 8 rears. family. I have been using him for the last 8 rears. More

My experience with John Tremblay, as your Service Manager is the worst that I have experienced with any dealership. First, he was more concerned about have I would rate him on the survey, rather than providi is the worst that I have experienced with any dealership. First, he was more concerned about have I would rate him on the survey, rather than providing me with excellent customer service. I asked him to do an oil change, which I find was not done. He told me that the 45,000 miles was only to rotate the tires, routine maintenance. What he did not state was that I would be charged for the routine maintenance, I never requested the tire rotation, but I did request to have the tire pressure checked. Now, he suggested in writing that I have two of the tires replaced, however, for a service manager, not to know the proper tire size, I have doubts on his ability. According to the sheet he prepared for me, the tire size mentioned was a 225/65R17 for a 2021 Toyota Sienna hybrid. The actual tire is 235/65R17, which are on my vehicle now. My thoughts are he should have been more interested in providing the service that call for excellent rating. Oh, yes, I should have checked the invoice before I left, but I put trust in Gettel Toyota, no more. More

Michael is the best and that’s the only service technician I will work with. Very professional and always helpful. Kind & considerate too technician I will work with. Very professional and always helpful. Kind & considerate too More

Good service, and good communication. The window that was replaced they did not install the tint. Spoke with advisor and they will take care of it any time I return. The window that was replaced they did not install the tint. Spoke with advisor and they will take care of it any time I return. More