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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews
Call Service Center (941) 676-3741

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

Sort by
October 06, 2023

Friendly, professional and informative throughout the service visit. Timely updates and generally quick turn around. More

by GEORGEANN1
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle an for taking the time to review your experience.

October 01, 2023

amber the service agent was very courteous and professional the service experience was good as usual.. More

by rustypaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amber stradahl
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Oct 01, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

October 01, 2023

Great service . They take care of their customers. Wry busy place . They keep you informed. More

by araz1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit.

October 01, 2023

Failed to repair my vechile,after two trips MICHAEL INTERACTION WAS EXCELLENT, Will be calling Toyota Customer Service and filing a official complaint on 10-2-23 More

by Kc130t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for giving us the opportunity to earn your business and for taking the time to review your experience. We are sorry to hear that the issue still hasn't been resolved.

September 27, 2023

First class service by Amanda and team! Always prompt and courteous. I highly recommend them. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeWayne Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Sep 28, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We appreciate you and your kind words.

September 25, 2023

John is very helpful in Service! Calling your main number, however, is frustrating as no one ever answers! More

by JMS3855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We are sorry about our phone system. Thank you for bringing it to our attention and for your patience in waiting to get through.

September 24, 2023

Was disappointed as I was there around two hours and was never told about anything and I went to him to ask what was wrong. My normal service Man Michael Cartelli always texted me as soon as my car went in More

by skaplan34
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Gettel Toyota of Charlotte County responded

We thank you for your loyal business and for taking the time to share your recent experience in our service department. We are sorry to hear about the lack of communication from our associate. Thank you for bringing your concerns to our attention. They have been sent to our management team.

September 22, 2023

John was a pleasure to deal with. He was professional and answered all of my questions. More

by DOMINICK.TARTAGLIONE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We appreciate you and your kind words.

September 22, 2023

John makes sure my service visit goes smoothly the majority of the time. He has a very professional manner More

by adsdoliveira
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to share your recent visit.

September 16, 2023

They were prompt, curious and informative. I explained everything that needed to be done and why. They answered my questions without hesitation. More

by Bkippers55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ro
Report | Print
Sep 17, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

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