Gettel Toyota of Charlotte County- Service Center

Fair and patient. Good communication. Acknowledges mistakes and responsively corrects them without battling the customer. Good experience. Good communication. Acknowledges mistakes and responsively corrects them without battling the customer. Good experience. More

Great people to work with give explanations for what they are doing nice friendly very pleased are doing nice friendly very pleased More

Ryan was friendly and very curious. I had another appointment and he got me in and out in no time. You all ROCK. Thankyou so much! I had another appointment and he got me in and out in no time. You all ROCK. Thankyou so much! More

Very informative and punctual. Answered all my questions and kept me posted during the whole process. Answered all my questions and kept me posted during the whole process. More

Ro has been great each time i've come in. he made sure my two year service was complete. he made sure my two year service was complete. More

Michael is an excellent service advisor. Gettel services cars promptly and professionally. A video of the work done is provided. Gettel services cars promptly and professionally. A video of the work done is provided. More

Service writer was very polite and accommodating. The servicing was done in a timely manner, as always. The servicing was done in a timely manner, as always. More

They were friendly and knowledgeable. She answered all my questions. She did a great job. She answered all my questions. She did a great job. More

Keith estimated a three-hour waiting time for my tires, fuel service, air filter and the complimentary car wash (inside and out) that he offered me because they didn’t have the tires when originally promis fuel service, air filter and the complimentary car wash (inside and out) that he offered me because they didn’t have the tires when originally promised, and hadn’t called to prevent me from coming. (Keith apologized at the time, and said he had been “busy.”) It was fifteen minutes into the fifth hour when I decided to visit his station and ask about my status. He said that I was “next” at the car wash. I had a doctor appointment and had to leave NOW, so he went and got the car for me before it was washed. I made my doctor appointment with 20 seconds to spare. As usual, your mechanics did fine work, and my car runs beautifully and smoothly. However, I left angry and nervous, and with my car still unwashed. More

Always a great experience. . they are very welcoming and helpful. I appreciate their interest in my positive experience. . they are very welcoming and helpful. I appreciate their interest in my positive experience. More