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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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October 30, 2023

Very professional and they care for their customers. I love to bring my car to have service every time is need it. More

by CARMENGILBERT52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent experience.

October 28, 2023

Always professional and easy to work with. I have used them every time I need service in FL More

by kruithoff601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit.

October 28, 2023

Tina Koshike was an excellent service representative. She explained the service clearly to me and spoke slowly enough for my old ears to hear and understand!! More

by MAUREENDLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Koehlke
Oct 29, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

October 27, 2023

Excellent customer service. Amber was exceptionally friendly and took care of our needs in out truck. She is a great asset to your dealer ship More

by MPORTILLO85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Oct 27, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We thank you for your kind words for our associate, Amber.

October 27, 2023

Car dealership is close to home and it is easy to book an appointment for service. More

by bdeatonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sanders
Oct 28, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit.

October 25, 2023

I was told it would take an hour and I was there over two hours. No contact or update until I went up there myself after two hours in the car still wasn't ready at that point. More

by jan.dorman
Recommend Dealer
No
Employees Worked With
Keith Sanders, Keith Sanders
Oct 25, 2023 -

jan.dorman responded

The above is my review

Oct 25, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to share your recent visit. We are very sorry that there was no communication from the service advisor that worked with you. You have our apologies. Thank you for bringing this to our attention.

Oct 25, 2023 -

jan.dorman responded

Ok

Oct 25, 2023 -

jan.dorman responded

I appreciate the immediate concern about my experience. I’ll definitely be back! It was just not a good day for me.

October 23, 2023

the girl was the best i have had at a service center. she was very warm and friiendly. More

by thomas m burnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i dont remember her name
Oct 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

Oct 24, 2023 -

thomas m burnett responded

thanks for letting me know you got the review

October 23, 2023

Fair and patient. Good communication. Acknowledges mistakes and responsively corrects them without battling the customer. Good experience. More

by GLLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Oct 23, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

October 20, 2023

Great people to work with give explanations for what they are doing nice friendly very pleased More

by joycerose7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

October 14, 2023

Ryan was friendly and very curious. I had another appointment and he got me in and out in no time. You all ROCK. Thankyou so much! More

by SHARPEI10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We appreciate you and your kind words.

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