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Gettel Toyota of Charlotte County- Service Center

Punta Gorda, FL

4.6
1,746 Reviews

1,746 Reviews of Gettel Toyota of Charlotte County- Service Center

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December 15, 2023

Attentive. Polite. Comfortable. Amber was my contact, very good communicator, keep me posted. Even escorted me to my car😇 More

by JACK.LEFFLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber S
Dec 16, 2023 -

Gettel Toyota of Charlotte County responded

Jack, thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

December 11, 2023

I was amazed at the outstanding service that was given to me at Gettel Toyota. Amber Stordahl, the assistant service manager, was AMAZING. I couldn't have asked for a better experience. We recently moved her More

by luar9709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Stordahl
Dec 11, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We appreciate you and your very kind words.

December 09, 2023

Very good customer service and they done on time like they said good attitude thank you More

by M.ETAMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sanders
Dec 10, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

December 08, 2023

It should not take two hours for an oil change and tire rotation. Also very pushy on additional services. I do not have $625 to spend. More

by sel3585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
Dec 08, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to service your vehicle and for taking the time to review your recent visit. We are sorry to hear that your wait time was long. We do offer complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait. If it wasn't offered to you, you have our apologies.

December 07, 2023

Excellent dealership. I purchased my 2022 Highlander from them and have been having regular service performed here. My experience has always been exceptional and I would More

by csmith1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teri
Dec 08, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit. We appreciate you and your kind words.

December 05, 2023

Always helpful It is very easy to get appointments for service and they were very helpful in fixing my car when I was in an accident. More

by SMALVIK
Recommend Dealer
Yes
Employees Worked With
Keith Sanders, Keith Sanders
Dec 05, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your recent visit. We appreciate you and your kind words.

December 04, 2023

Why was I charged a service FEE? With a bill close to $700, there is no reason that I had to pay for something that has no meaning to me. I expect a logical answer to this and will More

by STUCEE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN TREMBLAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gettel Toyota of Charlotte County responded

Stuart, thank you for allowing us to service your vehicle and for taking the time to review your recent visit. Your comments regarding the service fee have been sent to our management team.

December 04, 2023

I have used the service dept for years and Mr Cartelli has improved my experience More

by rcam1126
Recommend Dealer
Yes
Employees Worked With
Michael Cartelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cartelli
Dec 05, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to review your experience with us. We appreciate you and your kind words for our associate, Michael.

December 03, 2023

I just love my salesman Mark. The best ever. Thank you. Merry Christmas and a very Happy New 2024. Louise 🙏🎄 More

by louisebeauchemin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 04, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to review your experience. We welcome you to the Gettel family.

December 02, 2023

You did many jobs in a short time on my car. Thank you for your professionalism and the good work you did. More

by USSERYDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Twogood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

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