Gettel Toyota of Charlotte County- Service Center
Punta Gorda, FL
1,746 Reviews of Gettel Toyota of Charlotte County- Service Center
I would definitely recommend Gettel Toyota. I've bought two cars there and I think their service department is excellent. I've bought two cars there and I think their service department is excellent. More
John is very helpful and honest as he explained the problem with my tire, and the time it would take to fix it. He’s very professional, and I enjoyed working with him. problem with my tire, and the time it would take to fix it. He’s very professional, and I enjoyed working with him. More
Customer service exceptional. Waiting area nice with WiFi. Good coffee. Service prices high, however. Still, a good experience overall. Waiting area nice with WiFi. Good coffee. Service prices high, however. Still, a good experience overall. More
It is convenient, clean and the service staff are polite. I was happy to receive service in a timely manner. I was happy to receive service in a timely manner. More
Over priced avoid this dealer and a scheme ! !! I paid to clean my battery at the dealer at their suggestion, one week after they suggested I needed a new battery even though the day before Advan !! I paid to clean my battery at the dealer at their suggestion, one week after they suggested I needed a new battery even though the day before Advance auto tested the battery and the battery was good… More
A few months ago, after a serious accident in my Toyota Prius, Toyota Gettel in Punta Gorda repaired a serious damage in the front of my car. A couple of months after the repair, the engine began to make a Prius, Toyota Gettel in Punta Gorda repaired a serious damage in the front of my car. A couple of months after the repair, the engine began to make a strange noise and the dashboard showed the low coolant signal. The engine was burned out for serious coolant leaking. Toyota Gettel did not accept responsibility for a faulty repair and decided to change my engine for an old one with 31 thousand miles, a blatant abuse. Allstate paid the old engine and the labor, but they told me that they were extremely uneasy with this. A couple of months after the first engine was changed, I noted a strange noise in the engine and the low oil signal. The engine was burned out again. Toyota found a bumped oil filter leaking oil, and the car engine splash protector was intact ruling out any accidental damage of the filter on the road. Toyota Gettel did not accept responsibility again and claim some kind of projectile hitting the oil filter, a theory completely denied for Allstate. Consensus of Allstate and many mechanics consulted, faulty repaired again. The possibility of an accidental damage of the oil filter on the road is close to zero, and Toyota Gettel, once again, decided not to accept responsibility, offering me a 51-thousand-mile old engine, and asking me to pay for the labor, another blatant abuse of the consumer. I have complained many times to Toyota Gettel and Toyota Corporate, no response. Frankly, I will never buy a car again in the Toyota Gettel dealer. Toyota Gettel in my opinion, the worst dealer I have ever encountered in my life, they are doing enormous damage to the Toyota brand with the way they abuse customers. More