Gettel Toyota of Charlotte County- Service Center

Came in for a scheduled oil change at 10:30, you took the car in right away and at 12:30 I started looking around at 1 o’clock. I found my car out on the lot the work has been done. It took me another half h car in right away and at 12:30 I started looking around at 1 o’clock. I found my car out on the lot the work has been done. It took me another half hour to find someone to write it up and get me out. Then I found out everybody had gone to a Christmas luncheon and my car was actually done at 11:45 totally ruin my day and that was totally disrespectful. That’s no way to run a business. I will not be back. More

It takes too long to pick up your car after servicing is finished. If the service rep is busy with another customer, you have to just stand there and wait until he’s finished instead of just going to someon finished. If the service rep is busy with another customer, you have to just stand there and wait until he’s finished instead of just going to someone else to pick up your car. More

John was pleasant and addressed my concerns in a timely manner. Had my vehicle ready when requested and advised me of a few issues manner. Had my vehicle ready when requested and advised me of a few issues More

Great appointment responses. Give outline of work to be done and cost. They arrange transportation when service will be long. Very friendly staff. Give outline of work to be done and cost. They arrange transportation when service will be long. Very friendly staff. More

Explain well and do the recall finished all of the recall during the said appt recall during the said appt More

Great customer service, car maintenance was done in a timely manner with satisfactory service I timely manner with satisfactory service I More

They care about their customers and Keith Sanders, the Assistant Service Manager was great about everything, the diagnosis, the time required and our comfort while waiting. He even arranged an Uber ride t Assistant Service Manager was great about everything, the diagnosis, the time required and our comfort while waiting. He even arranged an Uber ride to IHOP for our lunch. We were there about 5 hours and felt like they treated us as family. We are from Wisconsin and he was a great Manager all around. We highly recommend using this Toyota service if you are traveling like us and need help. Thank you Keith. Karen and Bill More

Did the job correctly. Quick enough for the time of year. Price seemed fair. No problems to date. Quick enough for the time of year. Price seemed fair. No problems to date. More

Tina was very helpful and easy to work with. I would ask for her if we had a problem knowing that she will handle the situation well. I would ask for her if we had a problem knowing that she will handle the situation well. More

Me and my family have been working with Desmond Pierre for years. Trust him completely. for years. Trust him completely. More